Library Research Associate Evenings

Agency

Department

INSTRUCTIONS TO APPLICANT:

During the application process the My Experience page has a section provided Attachments (Resume/CV References Cover letter etc.) to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document instead please email HR for help.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer).
  If transcripts are from an international institution it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance please contact us at

A Presidential proclamation issued on September 19 2025 imposes a $100000 fee on new H-1B petitions filed after September 21 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore if you need immigration sponsorship for your employment we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.

In addition on January 27 2026 Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

SUMMARY:

The Library Research Associate-Evenings at East Texas A&M University (ETAMU) is responsible for providing advanced customer services resources basic research assistance and coordinating access services operations during evening hours. As a proud member of the third-largest institution in The Texas A&M University System ETAMU fosters a strong professional environment that supports career growth and academic excellence.

ETAMU is a fast-growing public university with a strong reputation for academic excellence research innovation and student success. With over 140 degree programs a 20:1 student-to-faculty ratio and nationally ranked online and graduate programs ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community cutting-edge research opportunities and outstanding resources.

DUTIES & RESPONSIBILITIES:

• Directs evening library operations manages shift responsibilities in assigned access services functional areas (circulation technology spaces course reserves etc.) and provides service desk coverage.
• Coordinates with Access Services Lead to ensure facility is operational properly staffed and that hours of operation are observed; ensures that conditions are conducive to a positive learning environment; reports problems affecting library operations to Access Services Lead.
• Provides onboarding support general work training guidance supervision assistance and directs activities of students and graduate assistants.
• Follows a Monday-Friday (12:00 pm 9:00 pm) schedule during fall/spring semesters with a modified schedule during intersession and summer months.
• Manages the course reserves ensures copyright compliance and serves as the primary contact for faculty.
• Serves as first point of contact for library visitors during evening shifts accurately communicates policies and procedures regarding services collections spaces technology equipment and media.
• Answers basic reference questions through in-person and virtual service points triaging more advanced questions to the appropriate Research and Instruction Librarian.
• Provides project management for special projects collection maintenance shelving relocation and deselection of materials communicates expectations and project goals to student employees ensures projects are completed within established deadlines.
• Performs regular facility checks every two hours documenting and reporting service issues repairs and building maintenance issues security concerns and emergency issues.
• Submits end of shift and incident reports daily to the Access Services Lead keeps team members updated prepares service areas and spaces for the next/morning shift and performs opening and closing functions as needed.
• Ensures collection materials and equipment are processed and shelved within one hour of receipt.
• Performs opening and closing as needed.
• Contributes to the development and implementation of policies procedures and workflows.
• Supports engagement activities events and library initiatives.
• Collects compiles and analyzes departmental statistics.
• Supports Research and Instruction Librarians with projects and performs other duties as needed.

MINIMUM REQUIREMENTS:

• Education: Bachelors degree in applicable field or equivalent combination of education and experience.
• Experience / Knowledge / Skills: Knowledge of word processing and spreadsheet applications. Ability to exercise discretion in interpreting guidelines and decision making. Attention to detail and accuracy. Strong communication planning and interpersonal skills. Conflict resolution skills.
• Ability to: Multi-task and work well as part of a team. Ability to work in a rapidly changing environment with shifting priorities. Ability to communicate with all levels of customers and employees. Ability to work beyond normal office hours (evenings nights and weekends) as needed. Demonstrates strong customer service orientation.
• Licensing/Professional Certifications: N/A
• Physical Requirements: N/A
• Other Requirements: Ability to move medium weight boxes books heavy book truck or similar items. Ability to handle material which can contain dust or microscopic mold spores.

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

• One year of extensive customer service experience or experience with various access services functional areas (circulation course reserves stacks management resource sharing etc.) in a library environment (academic preferred).
• Experience with providing reference service at a library information desk.
• One year of supervisory experience.
• Experience with integrated library systems (ExLibris Alma FOLIO).
• Experience with Springshare applications.
• Knowledge of learning management systems (D2L Blackboard Canvas etc.) and/or emerging related technologies (Artificial Intelligence augmented reality gamification etc.)
• Knowledge of the Library of Congress Classification and Dewey Decimal System.

SUPERVISION OF OTHERS:

Student Workers. Graduate Assistants.

WHY WORK AT EAST TEXAS A&M UNIVERSITY

Competitive Benefits & Work-Life Balance:

• Employee tuition assistance for masters and doctoral programs.
• Comprehensive benefits package including health dental vision life and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS) with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development:

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence:

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelors degree in criminal justice.
• Distance education offerings in Corsicana Dallas Frisco McKinney Mesquite Bryan and online.

State-of-the-Art Facilities:

• Work in advanced facilities such as the 113470-square-foot Nursing and Health Sciences Building featuring a state-of-the-art simulation hospital and a 1300-acre agricultural research farm.

Vibrant Campus Life:

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams contributing to a thriving campus community.

Prime Location & Growth:

• Enjoy the benefits of working in rapidly growing regions with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit us on our social media:

• Facebook Twitter Instagram YouTube LinkedIn and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.