Liaison Package Handler
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Job Summary
Package Liaison Menlo Park CA (Part Time)
Weekends Sat/Sun 11am-4pm (5 Hour Shifts)
Luxer One is looking for a professional personable organized and customer-focused individual to provide package management service to a luxury apartment building in the Menlo Park area. Come join our growing team!
This service representative will help organize and maintain package reception rooms/locker systems at an apartment complex located in Menlo Park. The service rep will visit their assigned property/properties multiple times a week and perform various duties.
What Youll Do:
- Provide in-person support to residents having package questions/issues
- Log recently-delivered packages into the propertys automated package management system
- Deliver packages to resident doors or in-unit
- Organize packages within the room to make it easier for residents to find their packages
- Identify aging/stale packages and prepare them to be returned to sender
- Email Correspondence with on-site residents and property staff
- Serve as a primary liaison between the property and the package management provider support team
- Deliver certain packages directly to residents doors
- Perform lightweight maintenance on the locker/package room management system
This is a part-time role (16 hours max) but this role is also part of a new expanding service program with opportunities for growth as the program expands.
Requirements
Who You Are:
- Professional and Interpersonal. You will be working in an upscale apartment building and will be expected to build and establish positive friendly relationships with both property managers and residents.
- Access to reliable transportation (e.g. a personal car or access to Metro) Ideally the candidate would live in the South Bay or Menlo Park area.
- Comfortable using technology and writing emails (you will be using a digital package management system and Gmail)
- Good organizational and independent problem-solving skills
- Must be able to work effectively in environments with varying temperatures including heat and cold ensuring adherence to safety protocols
- Ability to move and arrange packages some of which may be bulky (up to but not exceeding 60 lbs)
- At least 18 years old.
Benefits
Whats In It For You:
- Youll have opportunities to advance. We are fans of helping our employees learn different aspects of the business be challenged with new tasks mentored and grow. We promoted 42% of our employees last year!
- As Luxens we celebrate one anothers differences and ideas. Were proud of our culture of diversity and inclusion - and we have programs that bring us together on important issues and provide educational opportunities for all employees.
- 401K with employer match
- Accrued PTO to relax recharge and rest
- Accrued Paid Sick Leave
- Employee Assistance Program
- Liaison Uniform and Equipment Provided
Required Skills:
Professional and Interpersonal. You will be working in an upscale apartment building and will be expected to build and establish positive friendly relationships with both property managers and residents. Access to reliable transportation (e.g. a personal car or access to Metro) Ideally the candidate would live in the South Bay or Menlo Park area. Comfortable using technology and writing emails (you will be using a digital package management system and Gmail) Good organizational and independent problem-solving skills Must be able to work effectively in environments with varying temperatures including heat and cold ensuring adherence to safety protocols Ability to move and arrange packages some of which may be bulky (up to but not exceeding 60 lbs) At least 18 years old.
Required Education:
HS Diploma
