Let's begin! VP Mgr-Service Delivery
Job Location:
Charlotte, NC - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.
If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.
- Minimum of ten years of progressive experience in technology service delivery or information technology program management including a demonstrated record of leading large-scale enterprise-wide initiatives. Required to ensure the leader can navigate complex high-stakes delivery environments with immediate impact
- Proven leadership in building and developing high-performing delivery teamssetting direction growing capacity and fostering accountability continuous improvement and operational excellence. Required because sustained delivery outcomes depend on strong people-centered leadership
- Advanced proficiency with enterprise project management software business intelligence and analytics platforms modern collaboration and workflow tools and information technology service management systems with the ability to drive adoption of intelligent automation and artificial intelligence-powered tooling. Required to modernize scale and continuously improve the delivery organization
- Exceptional verbal and written communication skills with a proven ability to influence and align senior executives cross-functional leaders and stakeholders at all levels. Required because this role serves as a primary point of executive engagement and cross-functional alignment
- Strong strategic planning and analytical capability including data-driven decision-making through business intelligence dashboards and long-range planning. Knowledge of established delivery methodologies and governance frameworkssuch as the Information Technology Infrastructure Library and Agileis strongly preferred
- Deep expertise in artificial intelligence with a track record of implementing advanced AI solutions to drive strategic transformation and operational efficiency. Strong experience using AI tools to lead innovation initiatives. Demonstrated leadership in managing AI-related risks ensuring ethical governance and fostering a culture of responsible AI adoption across the organization
- Bachelors degree in Business Administration Computer Science Information Technology or a related field is required; an advanced degree is preferred
- Project Management Professional Information Technology Infrastructure Library or an equivalent certification is strongly preferred
- Defines and executes the overall service delivery strategy ensuring programs are delivered on time within budget and in alignment with enterprise business objectives and technology roadmaps
- Provides executive oversight as the senior point of accountability for delivery governance driving consistent adoption of standards frameworks and best practices across the organization
- Builds mentors and leads a team of delivery managers providing coaching performance guidance and professional development to elevate team capability and quality of output
- Partners with senior business leaders product owners and technology stakeholders to shape program scope define success criteria and communicate progress at an executive level
- Anticipates and manages organizational risk resource constraints and cross-program dependencies developing and leading mitigation strategies that protect delivery outcomes and business continuity
- Champions the adoption of AI-enabled delivery tools intelligent automation and modern enterprise collaboration platforms to improve productivity strengthen reporting and accelerate time-to-value
- Establishes performance metrics and business intelligence dashboards reviewing trends and embedding lessons learned to build a more scalable data-informed and resilient operating model
- Operates with a high degree of autonomy exercising independent judgment on strategy resourcing and prioritization while reporting to senior technology leadership
For US-based roles only: the anticipated hiring base salary range for this position is $149600.00-216800.00 depending on factors such as experience education level skills and location. This range is based on a full-time addition to base salary this role is eligible for incentive compensation. Moodys also offers a competitive benefits package including not but limited to medical dental vision parental leave paid time off a 401(k) plan with employee and company contribution opportunities life disability and accident insurance a discounted employee stock purchase plan and tuition reimbursement.
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex gender age religion or creed national origin ancestry citizenship marital or familial statussexual orientation gender identity gender expression genetic information physical or mental disability military or veteran status or any other characteristic protected by law. Moodys also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation or need assistance with completing the application process please email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
For San Francisco positions qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program please refer to the Securities Trading Policy on Moodys Compliance Expo page
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employees tenure with Moodys.
Required Experience:
Exec
About Company
Moody's CreditView is our flagship solution for global capital markets that incorporates credit ratings, research and data from Moody's Investors Service plus research, data and content from Moody's Analytics.
