Legal Operations and Contracts Manager

Fanatics Commerce is the global leader in licensed sports merchandise operating a vertically integrated platform that designs manufactures and delivers officially licensed apparel jerseys headwear and collectibles for major leagues teams and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital in-venue and retail Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the worlds most iconic sports properties.

At Fanatics we bring our BOLD Leadership Principles to life every day - building championship teams obsessing over fans acting with entrepreneurial speed and delivering with a determined and relentless mindset.

Fanatics is seeking a Legal Operations and Contracts Manager to serve as a strategic partner to attorneys and business stakeholders by owning critical legal operations processes optimizing legal technologies and implementing AI-enabled solutions across the Legal department. This individual will have primary responsibility for contract lifecycle management legal matter operations reporting and analytics and legal technology administration independently assessing process challenges and leading cross-functional initiatives that improve efficiency and reduce risk. The Legal Operations and Contracts Manager delivers business and fan impact through BOLD leadership and execution excellence leveraging data automation and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Serve as a key point of contact and subject matter resource for internal stakeholders regarding legal processes systems and operational workflows providing guidance and training to legal team members on department systems and best practices.
• Support and coordinate cross-functional initiatives involving Legal Compliance Procurement IT and other business partners effectively influencing stakeholders at all levels of the organization.
• Support attorneys with complex document management project coordination and operational initiatives serving as a trusted operational partner across multiple legal practice areas.

Fan & Customer Impact (Obsessed with Fans)

• Serve as a primary resource for internal stakeholders on contract-related processes templates and repository governance ensuring timely and accurate responses to inquiries regarding contractual terms and obligations.
• Maintain matter management systems legal records and department tracking tools to ensure visibility into deadlines and workflow metrics that support seamless legal service delivery.
• Design and implement standardized processes and dashboards that improve operational effectiveness and decision-making across the Legal Department enabling business partners to move with speed and confidence.
• Partner with Legal IT Compliance and business stakeholders to implement system enhancements that improve the quality and responsiveness of legal services across the organization.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Evaluate opportunities to leverage automation and AI tools to modernize legal service delivery streamline contract lifecycle management and improve operational efficiency across legal workflows.
• Analyze contract volume cycle times and process trends to recommend improvements that increase throughput reduce friction and mitigate risk.
• Assess legal workflows across contracts litigation compliance and regulatory functions to identify inefficiencies and design scalable technology-enabled solutions.
• Develop and execute system governance user training and adoption strategies that embed new tools and ways of working into the Legal teams daily operations.

Ownership & Execution(Determined & Relentless Mindset)

• Manage the end-to-end contract lifecycle process including intake review routing approvals execution repository management and post-execution governance exercising sound judgment across all stages.
• Manage the intake triage prioritization routing and tracking of legal requests across the department determining appropriate workflows and escalation paths with minimal direction.
• Administer and maintain the legal teams technology platforms defining governance standards and proactively recommending enhancements that improve legal service delivery.
• Identify continuous improvement opportunities within established workflows and lead change management efforts related to legal operations and technology implementation.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency quality and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Bachelors degree required; Paralegal certification from an ABA-approved program preferred.
• 4-6 years of experience in legal operations contract management compliance litigation support or related legal functions with demonstrated success managing complex processes and cross-functional initiatives.
• Strong understanding of contract lifecycle management legal workflows and legal technology platforms with hands-on experience in CLM platforms matter management tools e-signature systems and document management solutions.
• Familiarity with AI tools and their application to legal operations and contract management processes with experience implementing workflow automation reporting and analytics.
• Strong analytical organizational project management and problem-solving skills with the ability to lead cross-functional initiatives and effectively influence stakeholders at all levels.
• Demonstrated ability to exercise sound judgment and discretion while managing competing priorities and resolving non-routine operational issues in a fast-paced dynamic environment.
• Experience designing and implementing standardized processes dashboards and reporting frameworks that improve visibility and operational effectiveness across a legal department.
• Experience supporting multiple legal practice areas in a high-growth dynamic environment preferred.

WORK LOCATION:

Hybrid: The primary place of performance of this role is in one of the Companys offices located in either New York City Atlanta GA Tampa Jacksonville or Miramar FL subject to the Companys current hybrid work policy. This role currently requires in office presence Tuesday Wednesday Thursday.

Required Experience:

Manager