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Learning & Development Specialist

Together Credit Union

Job Location:

Saint Louis, MI - USA

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (3 days ago)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

Job Title: Learning & Development Specialist

Reports To: Senior Manager Learning & Development

FLSA Status: Exempt

Job Overview

The Learning & Development Specialist delivers in-person and virtual learning experiences that build Team Member knowledge and skills across the Credit Union. This role facilitates training programs coordinates learning activities and schedules contributes to the evaluation and improvement of training content and partners with stakeholders to help ensure learning remains current consistent and effective.

** This is a Hybrid/St. Louis position **

Responsibilities

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities duties and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.

Facilitates in-person and virtual learning experiences that encourage participation build understanding and help Team Members apply what they learn

Adjusts facilitation approach in real time based on participant understanding engagement group dynamics and learning needs to keep sessions productive and learning on track

Coordinates the Learning & Development training calendar and evaluates scheduling program flow and facilitator coverage to support an effective learning experience and business needs

Partners with stakeholders and subject matter experts to maintain training content ensuring information remains accurate relevant and aligned with current business processes

Collaborates with the instructional designer to improve training materials learning activities and facilitation tools based on participant needs feedback and program effectiveness

Evaluates participant feedback learning outcomes and other indicators to identify opportunities to strengthen training content and delivery

Provides participants and their leaders with feedback on learning progress participation and areas where continued support may be needed following training

Connects Team Members and leaders with learning programs tools and resources that address identified development needs and support continued growth

Monitors training completion and follows up on outstanding requirements to support timely completion and accountability

Minimum Required Qualifications

An equivalent combination of education training and experience will be considered.

High school diploma or equivalent

1 year of experience in financial services learning and development facilitation training delivery or related experience and/or relevant transferable experience

Preferred Qualifications

Degree or specialized training in organizational development human resources education adult learning retail banking lending or related field

2 years of experience facilitating learning programs onboarding team members or supporting professional development initiatives in a financial services environment

Experience working in a credit union banking financial services or other highly regulated environment

Knowledge Skills and Abilities (KSAs)

A representation of the knowledge skills and abilities necessary to perform this job competently.

Knowledge of adult learning principles learning styles and facilitation techniques for in-person and virtual learning

Knowledge of learning management systems (LMS) virtual learning platforms and related learning technologies

Skilled in group facilitation and presentation

Skilled in active listening observation and interpersonal communication

Skilled in providing clear actionable feedback

Skilled in organization planning and time management

Ability to adapt communication and facilitation style to different audiences and learning needs

Ability to evaluate information exercise sound judgment and respond effectively to changing or unexpected situations

Ability to communicate effectively through verbal written and electronic communication

Ability to obtain and maintain certifications required to facilitate designated learning programs

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of this jobs functions.

Hybrid work environment (combination of remote & onsite); requires regular use of online tools systems and collaboration platforms

General office setting or training environment when working onsite

Work regularly involves facilitating learning sessions presenting information and communicating verbally with groups of varying sizes and audiences for extended periods

Occasional travel to branch locations vendor sites or other business-related locations

Attendance at offsite meetings events or conferences as needed

Physical Abilities

The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to work at a computer in a stationary position for up to 8 hours per day

Ability to stand and move throughout a classroom or training space for up to 8 hours per day

Ability to occasionally carry light materials (e.g. laptop presentation materials)

Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military orveteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.

Required Experience:

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