Lead Technical Consulting Engineer

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T you wont just imagine the futureyoull build it.

About the role:

This position serves as the primary point of contact for the network organization in the Pacific Northwest and acts as the front-line technical support interface for troubleshooting customer-impacting wireless network issues and providing outage and incident triage. The role functions as an operational bridge between Sales Network Engineering FirstNet GTOC External Affairs Public Affairs and external stakeholders ensuring timely coverage assessments effective outage communications and rapid response to customer issues. The position proactively communicates network status and changes enabling revenue protection and reinforcing customer confidence by translating network conditions into clear actionable guidance for both internal teams and customers.

In addition the role provides significant Radio Access Network support including executive level reporting and operations review data preparation major events management. The position owns coordination for temporary coverage solutions (COWs) project change control management and program updates.

What youll do:

Technical Expertise and Problem Solving

• Provide advanced technical guidance and resolve complex issues for wireless engineering or technical challenges.

• Serve as the front-line technical interface for troubleshooting customer-impacting wireless network issues

• Coordinate root cause analysis across cross-functional teams

Client and Sales Support:

• Provide expert technical consultation to support the successful deployment and utilization of network solutions

• Act as a key advisor to clients and sales teams addressing technical challenges and assisting with presentations demonstrations and proposals.

• Provide clear concise communication of network status risks and impacts

Reporting & Communications

• Develop and deliver executive-level reporting and operations review materials

• Translate technical data into actionable insights for both technical and non-technical audiences

Events & Coverage Management

• Lead planning and execution support for major events (e.g. sports events concerts regional fairs)

• Coordinate and manage temporary coverage solutions including Cells on Wheels (COWs)

Program & Change Management

• Manage capital project change control processes and program updates

• Drive cross-functional coordination to ensure successful execution of network initiatives

What youll bring:

• Demonstrated experience in Radio Access Network (RAN) engineering and mobile network architecture with the ability to diagnose and identify root causes of wireless network issues as well as provide coverage assessments.

• Proven ability to engage proactively with internal and external customers including Sales and crossfunctional partners in a professional serviceoriented manner.

• Effectively communicate technical concepts to nontechnical stakeholders through clear written and verbal communication and presentations

• Strong coordination and project management skills with the ability to manage multiple priorities facilitate crossfunctional alignment and drive issues to resolution in a fastpaced operational environment

• Flexibility to provide support outside of standard business hours as required including occasional evenings or weekends to support outage response FirstNet incidents and highvisibility events

• Ability to operate effectively in highpressure timesensitive situations including outage management and major event support

Education/Experience: Bachelors degree (BS/BA) desired. 5 years of related experience. Certification is required in some areas.

Supervisor:

No

Our Lead Technical Consulting Eng earns between$130700-$196100 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories

• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite Full-time office role-

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.