Lead Refunds Specialist (Hybrid in Austin, TX)

On-site Location: 12554 Riata Vista Circle Austin TX 78727

WHO WE ARE AND WHAT WE DO:
Radiology Partners through its affiliated practices is a leading radiology practice in the U.S. serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice our mission is to transform radiology by innovating across clinical value technology service and economics while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model Radiology Partners provides consistent high-quality care to patients while delivering enhanced value to the hospitals clinics imaging centers and referring physicians we serve.

POSITION SUMMARY:

• Lead daily payment posting and refund operations by coordinating workloads supporting teammates and ensuring timely accurate processing of payments and refunds
• Post electronic and manual payments resolve payer edits research unidentified payments and process credit balances and refund requests
• Serve as the primary point of contact for payment posting and refund-related issues while partnering with leadership to improve workflows and operational performance
• Train mentor and provide performance feedback to teammates while fostering collaboration and continuous process improvement
• Support revenue cycle initiatives by researching complex account issues coordinating with cross-functional teams and ensuring compliance with reimbursement policies and procedures

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• Associates degree preferred or equivalent combination of education and work experience
• 3 years of revenue cycle experience with strong knowledge of payment posting refunds EOBs EFTs ERAs and payer reimbursement processes; radiology experience preferred
• Working knowledge of Medicare Medicaid commercial payer payment posting reimbursement policies and revenue cycle operations
• Strong communication analytical and problem-solving skills with exceptional attention to detail and the ability to work independently in a fast-paced environment
• Demonstrated leadership organizational and collaboration skills with proficiency in Microsoft Office and the ability to mentor teammates and improve operational processes

WHY RADIOLOGY PARTNERS:

• Competitive Benefits package Eligibility starts the month after hire with tiered options to choose from.
• Compensation Reviews Career Growth Opportunities
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

FOR MORE INFORMATION:
hourly range for this position is $21.00- $25.00. Final determinations may vary based on several factors including but not limited to education work experience certifications geographic location addition to this range Radiology Partners offers competitive total rewards packages which include possible incentive and productivity programs health & wellness coverage options 401k benefits and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages:
Radiology Partners will never request payment banking or other financial information in exchange for interviews or as part of the hiring process. Additionally we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in @. If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices please email to notify our team.