Lead Case Manager Hollywood Inn Express South Inn (5771)

WHY WORK FOR US
We are mission and values driven and your contributions will make a difference. We make a positive difference in peoples lives and help an average of 23 people per week to find a place to live.

If you join us you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off health and wellness benefits and were committed to helping you reach your potential by providingopportunities for professional growth across the state.

JR 5771
Lead Case Manager
Los Angeles CA 90004
Salary: $24.78 - $30.20per hour
Pay Frequency:24 Pay Periods Per Year
Full-Time Monday thru Friday 8:30am to 5:00pm
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing team as the Lead Case Manager at the Hollywood Inn Express South location.

ABOUT PATH
Since its foundation in 1984 PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California connecting our clients to a comprehensive continuum of homelessness prevention street outreach employment preparation and placement assistance individualized case management supportive services interim housing and permanent supportive housing.

ABOUT OUR TEAM
Webelieve our mission to end homelessness can be achieved by providing permanent housing and highlyindividualized supportive services. Every program in our growing range of services is designed toholistically address barriers to long-term housing stability implementing evidenced-based practices topromote improved well-being beyond housing alone. We are committed to improving the quality of ourservices by creating a diverse work environment for the community at large.

ABOUT THE JOB
As part of the Interim Housing team the Lead Case Manager will assist clients in breaking the cycle of homelessness by supporting clients invarious phases from street to housing. The lead case manager is a seasoned social servicesprofessional who collaborates with the multidisciplinary team and the team/program supervisor to supportthe needs of the client. The lead case manager maintains a direct client caseload and takes on additionalduties to support the operations of the program and the program manager. This may include serving as apoint of contact for funders providing support and training to case management staff and overseeingspecific administrative functions of the program

Position Responsibilities include:

• In collaboration with the Quality Assurance Department ensure programs are in compliance withcontracts and partnership agreements.
• Under the supervision of the program manager function as a contact representative for programmatters.
• Under the supervision of the program manager provide administrative oversight of the teamwhich may include coverage for the program manager.
• Support with the completion of critical incident reports as required per PATH policies and/or thecontract.
• Conducts intake and individualized needs assessment for all clients and collaborates to developIndividualized Service Plan (ISP) that addresses housing goals maintaining/increasing incomeand other personal goals identified by the client including medical mental health substance usefinancial resources vocational and social support needs.
• Provides referrals linkages information and support to resources that help clients to achievetheir ISP goals.
• Completes program specific assessments (e.g. VI-SPDAT).
• Evaluates strengths and challenges to addressing short term and long-term goals conducts a 90-day review with the client after initial intake.
• Maintains documentation standards as required by the Program and PATH policies includingcompleting case file notes in a timely manner and maintains a complete accurate and currentclient file with all required documents.
• Develops therapeutic and/or professional relationships with clients and systems/partners thatenhance efforts to engage and retain individuals with their housing goals.
• Provides crisis intervention and risk assessment services focused on increasing safety andenhancing the clients ability to independently solve problems utilize effective coping skills andmanage and self -coordinate own care including services for individuals with chronic trauma.
• Uses motivational interviewing and trauma informed care in service delivery.
• Maintains current thorough knowledge of community resources and utilizes them to providecomprehensive wrap-around services to clients.

WHAT YOU BRING
Were looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data identifying trends patterns and insights to inform decision-making. Ability to consistently produce high-quality work ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others seeking out and building positive working relationships with colleagues participants and stakeholders. Work effectively with others contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations identify key issues consider alternatives and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards demonstrating honesty integrity and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Three (3) years of experience in healthcare case management homeless services or workingwith vulnerable populations.

MINIMUM QUALIFICATIONS

• Three (3) years of experience in healthcare case management homeless services or workingwith vulnerable populations.

MANDATORY REQUIREMENTS
Regardless of qualifications candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role all candidates must:

• Have reliable transportation
• A valid drivers license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATHs insurance coverage