Lead Business Operations & Strategy Consultant

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Leads the optimization and transformation of business operations by orchestrating complex cross-functional initiatives leveraging data automation and AI-driven capabilities to improve efficiency decision-making and customer outcomes. Partners with senior leaders across business technology data and operations to align strategic priorities accelerate modernization enable continuous improvement and drive sustainable enterprise value creation through innovative ways of working.

For this opportunity Truist will not sponsor an applicant for work visa status or employment authorization nor will we offer any immigration-related support for this position (including but not limited to H-1B F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN-1 or TN-2 E-3 O-1 or future sponsorship for U.S. lawful permanent residence status.)

THIS POSITION WILL BE IN OFFICE 5 DAYS A WEEK IN ONE OF OUR TRUIST HUBS

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Oversees cross-functional complex technology projects.
2. Identifies designs and implements advanced process and technology improvements to enhance operational workflows.
3. Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
4. Monitors analyses and reports on key performance metrics to drive continuous operational improvements.
5. Ensures compliance with organizational policies regulatory requirements and risk management standards.
6. Communicates operational status risks and strategic improvement plans to executive stakeholders.
7. Provides project leadership mentorship and development opportunities to team members and junior professionals.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree or equivalent education training and work-related experience.
2. Minimum of 10 years of relevant experience in business operations or related professional roles.
3. Extensive knowledge of business processes technology applications and operational management.
4. Proficiency in standard office software (e.g. Microsoft Office).

Preferred Qualifications:
1. Bachelors degree in business administration technology or related field; advanced degree preferred.
2. Demonstrated expertise in banking and fintech ecosystems including digital banking payments lending deposits and emerging industry trends with the ability to translate market innovation into business value.

3. Knowledge of modern technology architectures and AI-enabled operating models including cloud-native platforms APIs event-driven design intelligent automation advanced analytics and product-based delivery models.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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