Lead Advanced Field Service Technician
Columbia, SC - USA
Job Summary
As a Lead Advanced Field Service Technician here at Honeywell you will provide advanced technical support in the Industrial Automation unit troubleshoot complex issues and drive customer satisfaction. You will report directly to our Sr Field Supervisor and youll work out of our Columbia SC location on a Hybrid work schedule.
In this role you will impact the efficiency productivity and safety of our customers operations by providing exceptional technical support and service.
Key Responsibilities
- Providing technical guidance and support
- Ensuring efficient and effective service delivery
- Provide technical expertise and support for complex technical issues both remotely and on-site
- Collaborate with cross-functional teams to develop and implement solutions for customer needs
- Conduct training sessions for customers
- Stay updated with industry trends and advancements and provide recommendations for improvement
- Ensure compliance with company policies procedures and regulatory requirements
Qualifications
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted Date: August 6 2026.
YOU MUST HAVE
- Minimum of 5 years of proven experience in field service engineering with a focus on complex technical solutions
- Strong technical knowledge and expertise in relevant technologies related to advanced field service
- Excellent leadership and team management skills to guide and support the field service team effectively
- Ability to manage and prioritize multiple projects and tasks efficiently
- Experience in driving process improvements and implementing best practices in field service operations
WE VALUE
- Bachelors degree in Engineering or a related field; NICET
- Strong leadership and mentoring skills
- Ability to work independently and make sound decisions
- Continuous learning mindset and willingness to stay updated with industry advancements
- Results-oriented approach and ability to drive projects to successful completion
- Strong problem-solving and analytical abilities
ABOUT HONEYWELL TECHNOLOGIES
Honeywell Technologies is a global pure-play automation company with a legacy of innovating to help solve the worlds most mission-critical challenges enhancing the quality of life for people and communities around the world. We serve the building industrial and process sectors with a broad portfolio of services solutions and products underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50000 employees with decades of data from our global installed base we are uniquely positioned to lead the industrial sectors transition from automation to autonomy. Learn more
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products software solutions and technologies that enable building owners and occupants to ensure their facilities are safe energy efficient sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors switches control systems and instruments for energy management; access control; video surveillance; fire products; and installation maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18000 employees globally. To learn more please visit is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status. Learn more
Required Experience:
IC
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more