Laboratory IT Liaison

Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.

Labcorp is seeking a Laboratory IT Liaison to join our team at 8211 Scicor Drive Indianapolis Indiana with the flexibility of a hybrid work schedule!

Work Schedule

Monday Friday 8am 5pm EST

Job Responsibilities

Investigational & Project Support

• Partner with laboratory users and management to evaluate and implement new laboratory systems applications and technologies.
• Collaborate with IT security architecture and compliance teams to ensure solutions meet organizational standards and requirements.
• Guide laboratory teams through IT governance processes including vendor risk assessments software security reviews and approval workflows.
• Coordinate with network firewall infrastructure and desktop support teams to test deploy and support laboratory technology solutions.

Operational Support

• Serve as a central point of contact for laboratory IT operational requests ensuring timely assessment and resolution.
• Liaise with laboratory stakeholders vendors and IT teams to facilitate effective communication and issue management.
• Coordinate laboratory software upgrades and system enhancements across multiple support teams.
• Manage the deployment and maintenance of remote support tools in partnership with laboratory vendors and IT teams.
• Identify and evaluate opportunities to improve system resilience including network backup and recovery solutions.
• Develop and maintain in-depth knowledge of laboratory systems applications and operational processes.
• Support the planning assessment and execution of IT changes within laboratory environments including impact analysis implementation coordination and post-deployment monitoring.

Production & Incident Support

• Provide first-line IT support for laboratory systems investigating diagnosing and resolving technical issues.
• Engage and coordinate with specialist IT teams and external vendors to ensure effective issue resolution.
• Support vendors during onsite troubleshooting maintenance activities and system investigations.
• Monitor recurring technical issues identify trends and drive corrective actions to minimize operational disruption and improve system stability.

Minimum Qualifications

• Bachelors in Computer Science Information Systems or Biomedical Engineering

• Experience working in IT Systems Infrastructure Security Network Lab communications Protocols (ASTM HL7) within a laboratory environment

Preferred Qualifications

• Masters degree in computer science Information Systems or Biomedical Engineering

• Laboratory or Healthcare IT certifications.

• 2 or more years Labcorp experience

Additional Job Standards

• Demonstrate strong customer service skills

• Ability to work effectively in a matrix organization

• Strong planning organizational negotiation and problem-solving skills.

• Excellent written verbal and strong interpersonal skills.

• Knowledge of regulatory compliance standards i.e. 21 CFR part 11.

As a Laboratory IT Liaison youll serve as the key link between the laboratory and IT ensuring laboratory technology effectively supports scientific operations. Acting as the primary IT contact for laboratory stakeholders this role drives the evaluation and implementation of new software and systems provides operational support for existing laboratory technologies and coordinates the resolution of technical issues. The Laboratory IT Liaison enhances efficiency compliance data security and system performance by partnering with laboratory teams IT functions and external vendors to deliver reliable and innovative technology solutions.

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours Casual Intern and Temporary employees are only eligible to participate in the 401(k) Plan.For more detailed information pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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