Lab Supervisor

Summary:Direct Lab to drive retail sales through the supervision and performance of lab operations to keep within our core value of Quality-- by producing eyewear that is accurate to prescription ready as promised and meets our 7 Point Quality Verification ANSI and company tolerance class:Full TimePay:$17.26 - $22.87 per hourEssential Responsibilities: verify that all options purchased by the customer are delivered as in recruiting selecting and training of all lab associates on lab equipment and Lab Certification Program techniques as they progress through required certification and verify all lab equipment is calibrated and maintained through maintenance checklists; lens inventory procedures are followed; and lab expenses are kept at within budget. Address equipment malfunctions and work to achieve store goals with lab associates on a daily weekly and monthly basis. Routinely check work in controlling inventory shrinkage through the monitoring and recording of breakage defects exchanges receipts inventory levels and lab associates in compliance with payroll guidelines while considering skill levels and customer the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals and coaching / counseling meetings when expectations are not that all Company safety rules and standards are followed in accordance with the Hazardous Communication Policy to include internal handling and waste act as supervisor of overall store operations in absence of a Retail Supervisor and/or General and promote Company Culture and Code of Business Diploma GED or equivalent experience requiredOne (1) five (5) years of related experience requiredLicensed LS will have a State Opticians LicenseAdditional Requirements:Communication interpersonal and negotiation skillsMust meet all Lab Certification requirementsMust be able to read write and communicate in English in order to understand written procedures hazardous warning result on Background CheckMust have own vehicle and be an insured licensed driver in current state of residenceMust demonstrate practical application of optical theory and mathMental/Physical Requirements:Work changing schedules to meet business demandsWork inside locationStrong organization and supervisory skillsSpeak clearly and effectivelyRead EnglishProblem solve reason and resolve issues effectivelyMeet customer expectationsWork under stress with interruptions and deadlinesFollow procedures and instructionsUse computer effectively and view computer screenWear protective eyewear and glovesWork with substances which may cause skin irritation and/or noxious fumesExposure to temperature changesManage lab effectivelyBend and stoop continuouslyReach above shoulder continuouslyTraining Requirements (where applicable)Complete all required company training within required timeframesCross training in all departments as neededEssential Responsibilities related to Physical Demands/Work Environment:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job the associate is required to stand use hands and fingers to handle feel pick or pinch and talk or hear most of the time. The associate is occasionally required to stand walk and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers printers and machines).Essential Responsibilities related toBehavioral Characteristics:Must be detail orientated and well organizedMust be able to communicate clearly and effectively with other associates and clientsMust be energetic and self-motivatedMust be a team playerMust be able to problem solveMust work onsite and participate in interactive onsite meetings on a regular and predictable basisMust have ability to initiate immediate interaction coordination and collaboration with team members clients customers & Security RequirementsAll Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities Associates may have access to covered information cardholder data or other confidential customer information which must be protected at all a result Associates must explicitly adhere to all data security guidelines established within the Companys Privacy & Security Training is an equal opportunity employer committed to the hiring advancement and fair treatment of individuals without regard to race color religion sex age sexual orientation gender national origin ethnicity disability or veteran status or any other protected status designated by federal state or local specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job required by changing business needs complete additional essential responsibilities as identified and assigned.