(Korean Bilingual) Logistics Assistant Manager
Job Location:
La Mirada, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
About the Role
Our Client is hiring a Logistics Assistant Manager to support customer accounts and daily warehouse and transportation operations in a fast-paced 3PL environment. The role is based in La Mirada CA and focuses on operations coordination KPI tracking customer support issue resolution and continuous improvement across assigned accounts.
Requirements
Responsibilities
- Serve as daily operations point of contact for assigned customer accounts
- Coordinate with warehouse and transportation teams to ensure timely execution
- Track and resolve service issues and escalations
- Assist with customer onboarding and SOP implementation
- Monitor KPIs and support operational reporting
- Ensure SLA compliance and service quality standards
- Support process improvement and cost efficiency initiatives
- Assist in customer communication and operational updates
Qualifications
- 3 years of experience in logistics supply chain or 3PL operations
- Experience in account coordination operations support or customer service (preferred)
- Strong understanding of warehouse and transportation workflows
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and problem-solving skills
- Experience with KPI tracking and reporting (preferred)
- Proficiency in Microsoft Excel
- Bachelors degree required
- OPT candidates eligible
- Korean bilingual required
Benefits
Compensation
Salary: $60000 - $95000 per year (based on experience)
Benefits
- Medical Dental and Vision Insurance (100% employer paid)
- 401(k) Plan with employer match
- Life Insurance (100% employer paid)
- Generous Paid Time Off (PTO)
- Paid Holidays
- Floating Holiday
Required Skills:
Responsibilities Serve as daily operations point of contact for assigned customer accounts Coordinate with warehouse and transportation teams to ensure timely execution Track and resolve service issues and escalations Assist with customer onboarding and SOP implementation Monitor KPIs and support operational reporting Ensure SLA compliance and service quality standards Support process improvement and cost efficiency initiatives Assist in customer communication and operational updates Qualifications 3 years of experience in logistics supply chain or 3PL operations Experience in account coordination operations support or customer service (preferred) Strong understanding of warehouse and transportation workflows Ability to manage multiple priorities in a fast-paced environment Strong communication and problem-solving skills Experience with KPI tracking and reporting (preferred) Proficiency in Microsoft Excel Bachelors degree required OPT candidates eligible Korean bilingual required
