Knowledge Management Specialist Sharepoint

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our cybersecurity experts work to protect the functions and missions that are vital to our people government and military through proactive planning and strong public-private partnerships.

Were currently hiring a Knowledge Management Specialist to work for a federal cybersecurity client as part of our team helping to secure andprotect the Nations critical infrastructure resilience.

What you will do:

• Develop an office-wide knowledge management strategy and deploy web-based organizational tools (e.g. SharePoint MS Planner Jira).

• Advise content owners on content management processes and on optimal delivery of their content

• Implement data capture system and integrate data from various systems and technology platforms

• Collaboratively work with peers to increase adoption and content use.

• Develop and maintain onboarding material and provide organizational platform training and guidance on best practices.

• Provide strategic guidance to the client and facilitate improvements to the organization of records work instructions and other relevant material to support knowledge management / transfer needs.

What you will need:

• 2 years of relevant experience in administration professional services project management.

• Bachelors degree or at least 4 years of experience in lieu of degree

• U.S. Citizenship required (required by federal government for position).

• Active TS/SCI clearance

Additional Skills:

• Ability to easily communicate with senior government clients lead discussions and confidently discuss project status and propose solutions

• Demonstrated experience in working with clients to develop clear expectations roles and requirements for short and long-term projects

• Excellent oral and written communication/presentation skills

• Demonstrated expertise with Microsoft Office including Word Excel PowerPoint Outlook and Project

• Proficiency with Excel (worksheets formulas analytics) and PowerPoint is required.

What would be good to have:

• Experience in the federal government sector

• Experience supporting DHS programs or initiatives

• Ability to apply knowledge of cybersecurity concepts policies and procedures is a plus

• Customer service orientation with strong leadership interpersonal organizational problem-solving and strategic thinking skills

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: