Knowledge Enablement Specialist

The Opportunity:

CACI is seeking a Knowledge Enablement Specialist to support a large IT program serving a federal government this role you will enhance the customers knowledge management framework lead knowledge article lifecycle management and support technical training initiatives. You will collaborate closely with internal teams authors and stakeholders to improve operational performance documentation quality and service delivery across a highvisibility federal IT environment.

Responsibilities:
You will be responsible for supporting both the knowledge management and technical training functions within a major federal IT services contract. Key responsibilities include:

Develop and maintain knowledge management documentation process assets templates workflows and training support materials.
Create update publish and maintain knowledge articles in alignment with approved knowledge management standards naming conventions taxonomy formatting rules and governance.
Support phased updates to legacy knowledge articles to align with new guidelines and improve consistency and usability.
Maintain the master inventory of knowledge articles including metadata categorization ownership assignments and lifecycle status tracking.
Coordinate with authors points of contact and stakeholder groups to validate content accuracy confirm ownership and determine update priorities.
Draft and distribute communications regarding knowledge management initiatives content review cycles process improvements and upcoming activities.
Develop and maintain templates standards and reusable content components to streamline documentation and ensure uniformity.
Support the design development and maintenance of customer and internal training materials including guides job aids and instructional content.
Monitor and report on knowledge management activities content trends improvement opportunities and stakeholder engagement to ensure alignment with customer expectations and program goals.

Qualifications:

Required
Bachelors degree and 10 years of related experience OR a Masters degree and 7 years of related experience.
Ability to obtain a DHS EOD clearance.
Strong writing and documentation skills with the ability to produce clear concise and engaging content.
Experience with ServiceNow Knowledge Management.
Proficiency with Microsoft 365 applications including Teams SharePoint Word Excel PowerPoint and OneDrive.
Strong analytical structured thinking and problem-solving skills.
Demonstrated ability to gather analyze and synthesize information from multiple sources to create comprehensive documentation.
Hands-on experience with knowledge management technical training development process documentation content governance and stakeholder engagement.
Background in developing and managing knowledge articles SOPs work instructions job aids templates workflows and related materials.
Skilled in Microsoft PowerPoint Word Excel Visio SharePoint and Adobe Acrobat Pro.
Ability to work independently and collaboratively across teams.
Excellent interpersonal and professional communication skills.
Strong attention to detail and commitment to documentation quality.

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: