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Juvenile Case Manager

Outreach Works


Job Location:

Scranton, PA - USA

Hourly Salary: USD 19 - 22
Posted: 29 October 2026 (4 hours ago)
Application Deadline: 26 January 2027
Vacancies: 1 Vacancy

Job Summary

Juvenile Case Manager

Hours: Full-time- 37.5 hours/ week

FLSA Status: Hourly non-exempt

Reports To: Program Manager

Location: Scranton PA


Outreach Culture:

Outreachs mission statement states With respect for the individual and with the highest professional standards Outreach Center for Community Resources offers a variety of programs that promote family stability and economic self-sufficiency.. We strive to embody this mission in our employment as well. At Outreach you will find an environment where you are family and family comes first.

Outreach Benefits:

  • We proudly offer the following benefits to eligible employees;
  • medical dental and vision insurance
  • Short-term and long-term disability
  • life insurance
  • generous PTO
  • 401k plan
  • personal and bereavement leave time
  • flexible work arrangements


Summary:

As a Juvenile Case Manager you will play a crucial role in supporting and guiding juveniles with criminal records through the complexities of the justice system and their reintegration into the community. You will work both within correctional facilities and in community settings providing comprehensive case management services aimed at rehabilitation skill-building and successful reentry.

Duties:

  • Assessment and Planning: Conduct thorough assessments of juveniles backgrounds needs and risks to develop individualized case management plans. Collaborate with other professionals to ensure comprehensive planning.
  • Supportive Case Management: Provide case management mentoring and support to juveniles to address emotional behavioral and psychological challenges. Assist in developing coping strategies and fostering positive decision-making.
  • Advocacy and Liaison: Advocate for juveniles rights and needs within the justice system and community resources. Serve as a liaison between the juvenile their families legal representatives and community organizations to ensure coordinated support.
  • Skill Development: Facilitate workshops groups and programs focused on life skills vocational training education and employment readiness to enhance juveniles prospects for successful reintegration into society.
  • Monitoring and Compliance: Monitor juveniles progress and compliance with court-ordered requirements treatment plans and probation conditions. Provide regular updates and reports to relevant stakeholders including probation officers and court officials.
  • Crisis Intervention: Respond to crises and emergencies promptly employing de-escalation techniques and crisis intervention strategies as needed to ensure the safety and well-being of juveniles.
  • Documentation and Record-Keeping: Maintain accurate and detailed case records progress notes and documentation in compliance with organizational standards and legal requirements.


Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

  • Bachelors degree in Social Work Psychology Criminal Justice or related field required or relevant life experience and 2 years work within the field.
  • Proven experience working with juveniles in the criminal justice system or related social services field.
  • Knowledge of juvenile justice laws probation procedures and community resources.
  • Strong interpersonal skills with the ability to build rapport and trust with juveniles families and stakeholders.
  • Excellent communication skills both verbal and written.
  • Ability to work effectively independently and as part of a multidisciplinary team.
  • Commitment to cultural competence diversity equity and inclusion principles.

Additional Requirements:

  • Valid drivers license and access to reliable transportation.
  • Willingness to work flexible hours including evenings and weekends as needed.
  • Other duties as assigned.
  • Attendance is mandatory

Computer Skills:
To perform this job successfully an individual should have knowledge of Microsoft Office software. Knowledge of Outreach/Apricot Penelope and other required databases preferred.

Work Environment

Typically a moderate level of noise

Physical Demands

Frequent sitting/standing/walking is required. Occasional lifting and/or moving material of 25 pounds


Outreach is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive environment for all employees.


Required Experience:

Manager


About Company

Company Logo

Outreach - Center for Community Resources engages over 5,000 adults and children throughout Northeastern Pennsylvania with evidence-based programming that helps individuals and families achieve economic self-sufficiency and family stabilty.

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