Junior Network Administrator

NetworkAdministrator
Federal Prison Industries (UNICOR) Information Technology Services Contract

About the Project

Federal Prison Industries (UNICOR) provides employment and training opportunities toincarceratedindividuals through manufacturing services and technology programs that support federal agencies nationwide.

The Management Information Systems Branch (MISB) supports UNICORs enterprise technology environment including user support infrastructure networking cybersecurity and business systems. As UNICOR continues to modernize its technology environment the Service Desk Technician II will play a key role in supporting users maintaining system performance and ensuring timely resolution of technical issues.

Position Summary

KeenLogic is seeking a Junior Network Administrator to support Federal Prison Industries (UNICOR) a government corporation within the U.S. Department of Justice. The Junior Network Administrator serves as a member of the network operations team responsible for maintaining the reliability availability and performance of enterprise network infrastructure.

Working under the direction of senior network personnel this position supports the administration monitoring troubleshooting and maintenance of network devices and connectivity services across multiple ideal candidate has a strong technical foundation in networking concepts excellent troubleshooting skills and experience supporting enterprise IT environments.

This positionoperatesunder a hybrid work model and may require occasional onsite support and travel to UNICOR or Bureau of Prisons facilities as opportunity supports a federal contract with a one-year base period and fouroptionyears offering up to five years of continued Fortune 500-level benefits including health dental and vision insurance PTO 401(k) and life insurance.

• Primarily Remote/Hybrid
• Potential support locations include:
  • Lexington KY
  • Washington DC (UNICOR Central Office)
  • Butner NC
  • Allenwood PA
  • Victorville CA

Schedule

• Monday through Friday
• Full-time (40 hours per week)
• 8-hour shifts
• Start times between 6:30 AM and 8:30 AM
• Endtimesbetween 3:30 PM and 5:30 PM

Requirements

• 4years ofnetworkingexperience
• CompTIA Network certification
  • Can be used to substitute for1years of network experience

Required Technical Experience

• TCP/IP Networking Fundamentals
• LAN/WAN Technologies
• DNS and DHCP Administration
• Router and Switch Support
• Network Monitoring and Troubleshooting
• VPN and Remote Access Technologies
• Network Connectivity Support
• Microsoft Windows Environments
• Active Directory
• Network Hardware Installation and Configuration
• Infrastructure Support
• User Account Administration
• Documentation and Technical Support
• Microsoft-based Enterprise Environments

Key Job Duties

• Assist with the administration monitoring and maintenance of enterprise network infrastructure and connectivity services.
• Support the configuration installation and troubleshooting of routers switches wireless devices and other network equipment.
• Monitornetwork performance and availabilityidentifyingand escalating issues when necessary.
• Troubleshoot network connectivity issues affecting users systems applications and infrastructure components.
• Support LAN WAN VPN wireless and remote access technologies across the enterprise environment.
• Assistwith administration of DNS DHCP IP addressing and network access controls.
• Collaborate with senior network administrators and infrastructure teams to resolve technical issues and support operational requirements.
• Perform routine network maintenance activities including hardware replacements upgrades firmware updates and configuration changes.
• Assistwith documenting network configurations diagrams inventories and operational procedures.
• Support user account administration and connectivity-related requests within Microsoft-based environments.
• Provide technical support to end users experiencing network-related issues andassistwith problem resolution.
• Participatein network infrastructure projects system deployments and technology modernization initiatives.
• Support network security efforts byassistingwith compliance activities vulnerability remediation and implementation of approved security controls.
• Maintainaccuraterecords of incidents service requests and network-related activities.
• Travel to designated locations asrequiredto support network installations maintenance activities troubleshooting efforts and operational requirements.