Java Production Support Newark, CA (Onsite)
Job Location:
Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job description
Job Title: Java Production Support
Location: Newark CA
Work Model: 100% Onsite - Need locals or day 1 onsite/Relocation
Hiring Mode: W2-Contract
Tech Stack
- Frontend: Angular (TypeScript) Bootstrap / Angular Material
- Backend: Java Spring Boot Spring Security (JWT)
- Databases: PostgreSQL / MySQL MongoDB
- Integration: REST APIs
Job Description
- Monitor production applications to proactively identify and resolve issues before customer impact
- Perform proactive production maintenance; manage incidents outages s and on call duties
- Investigate production bugs; validate reproduce and escalate issues to Engineering & Product
- Implement and manage application monitoring and ing mechanisms
- Troubleshoot escalated customer issues determine root cause and coordinate resolutions or workarounds
- Support Engineering with privileged production access requests
- Perform privileged production activities including backup/seeding optimizations object configuration job aborts and performance tuning
- Optimize product usage per customer (API usage backup/seeding speed fetcher pool size admin changes)
- Support User Acceptance Testing (UAT) Proof of Concepts (POCs) and trials; provide product feedback
- Work closely with Product Management to suggest improvements and reduce overall support burden
- Support customer facing teams (Support TAM SE CS) throughout the customer lifecycle
- Improve support documentation knowledge base and automation for front line teams.
Skills
Mandatory Skills : Java JavaScript Microservices React Spring Boot
Good to Have Skills : AWS API Gateway AWS CloudFormation Aws Step Functions
