IT Systems Engineer

Blessey Marine Services Inc. owns and operates one of the youngest multi-faceted inland tank barge and vessel fleets in the United States.

We are in search of a IT Systems Engineer for our Harahan LA location.

SUMMARY DESCRIPTION:

Install andmaintain computer hardware software and networking technologies by performingthe following duties.

SUPERVISION:

Reports to: Director of IT

This positionhas no supervisory responsibilities.

ESSENTIAL JOB FUNCTIONS:

Note:All responsibilities listed apply to both in house and motor vesselsystems.

Verify server functionality identify potential issues and work out solutions.

Manage all servers including:

oFile services

oActive Directory including DHCP and DNS

oDuo administration

oGPO management and implementation

oPrinting services

oCitrix Cloud and Prem services administration

oOffice 365 online administration and support

oAnti-Virus administration

oSAP on premise

Review all site Firewalls.

Review all site-to-site connectivity and identify anomalies.

Network equipment management includingmonitoring and troubleshooting issues.

SIP phone system server administration.

oTroubleshoot and repair phone switches servers SBCs telephones and overhead PA.

oManage call routing including work group and menu tree configuration.

• Maintain all information technology systems to ensure optimal access.
• Review all Server synchronizations and backups.
• Work help desk including answering the phones and working tickets.
• Communication with vendors regarding support and projects.
• Project Management.
• Be familiar with and troubleshoot all hardware software and network operating systems.
• Ensure technology is accessible and equipped with current hardware and software.
• Create new user system accounts.
• Provide orientation to new users.
• Train staff in the potential uses of new and existing technology.
• Provide individual training and support on request.
• Maintain current and accurate inventory of technology hardware software and resources.
• Create and maintain help desk tickets for required repairs and maintenance.
• Install workstation connect and set up hardware and load all required software.
• Maintain security of all technology.
• Identify strip and prepare hardware for disposal when appropriate.
• Work on projects in support of both in-house and vessel IT systems.
• Organize and execute training sessions for non-department employees.
• Assist in the support of the Help Desk to ensure operational continuity of user and vessel systems.
• Perform other related duties as required during working hours.

QUALIFICATIONS:

• Must be able to read write and speak clearly in the English language.
• Transportation Workers Identification Card (TWIC) is required.
• High school diploma.
• 3-5 years of working experience within IT Department support.
• Detailed knowledge of Microsoft workstation operating systems.
• Experience assisting users with Microsoft applications such as MS Office Outlook PowerPoint Excel & Internet Explorer.
• Active certification and experience in at least 2 of the following products. M.S. Server VMware Server SQL Server & Citrix Server.
• Hands on experience with LAN/WAN technologies.
• Excellent problem-solving skills hardware & software troubleshooting skills and use of remote management systems.
• Courteous and professional always especially under stress.
• Well organized and detail driven with strong interpersonal skills and initiative.
• Reliable and responsible able to respond quickly to support calls on weeknights or weekends.
• Ability to work in team environment.
• Aptitude and desire for new knowledge.
• Ability to read comprehend and learn.
• Ability to solve problems teach others and make decisions on a daily basis.

LANGUAGE SKILLS

Abilityto read analyze and interpret general business periodicals professionaljournals technical procedures or governmental regulations. Ability to write reports businesscorrespondence and procedure to effectively present information and respond to questions fromgroups of managers clients customers and the general public.

MATHEMATICAL SKILLS

Abilityto apply concepts such as fractions percentages ratios and proportions topractical situations.

REASONING ABILITY

Abilityto define problems collect data establish facts and draw valid to interpret an extensive variety of technical instructions inmathematical or diagram form and deal with several abstract and concretevariables.

TRAVEL REQUIREMENTS:

Thisposition requires driving a vehicle as necessary for errands and business-relatedmeetings. Employee and/or applicant must successfully complete a Motor VehicleHistory check and possess and maintain a current valid drivers license intheir state of residence. Travel to vessels and extended out of town trips willbe required.

PHYSICAL REQUIREMENTS

Please go to to view all physical requirements.

Blessey Marine is an Equal Opportunity Employer and Drug Free Workplace.