IT Support Technician

About Varda

Low Earth orbit is open for business. Varda is accelerating the development of commercial space infrastructure from in-orbit pharmaceutical processing to reliable and economical reentry capsules.

From life-saving pharmaceuticals to more powerful fiber optics there is a world of products used on Earth today that can only be manufactured in space. Varda is accelerating innovation in the orbital economy by creating both the products and infrastructure needed so space can directly benefit life on Earth. Our mission is to expand the economic bounds of humankind.

Our team is uniquely suited to accomplishing this goal with leadership and staff comprised of veterans from SpaceX Blue Origin major pharmaceutical companies and Silicon Valley. Varda was founded in January 2021 by Will Bruey and Delian Asparouhov with significant backing from world class investors including Khosla Ventures Lux Capital Founders Fund Caffeinated Capital General Catalyst and Also Capital.

Varda is headquartered in El Segundo California where we have offices and a production facility where our vehicles equipment and materials are built integrated and tested. Varda also has offices in Washington DC and Huntsville AL.

Join Varda and work to create a bustling in-space ecosystem.

About the Role

At Varda were building the first routine industrial operations in space and we need our technology to be as reliable as our rockets. As an IT Support Technician youll be the person who makes that happen on the ground. Youll own the day-to-day technology experience for engineers manufacturers and operators working on cutting-edge spacecraft keeping every endpoint application and network running at mission speed. If you thrive in fast-moving environments love solving problems across a diverse tech stack and want your work to directly support humanitys expansion into space this role is for you.

This is a full-time exempt position at our El Segundo headquarters.

Responsibilities

• Provision image and support macOS and Windows endpoints across the organization hardware software and everything in between.
• Administer Jamf and ThreatLocker to maintain endpoint configuration patching and security compliance.
• Own the user lifecycle in Okta and Active Directory onboarding offboarding access provisioning and SSO management.
• Support core tools including Google Workspace Microsoft 365 GCC High Jira Confluence Slack and Smartsheet.
• Maintain conference room AV office networking (Cisco Meraki) and physical security systems (Kisi Envoy).
• Monitor and respond to security alerts from CrowdStrike and Zscaler escalating incidents as needed.
• Manage secure access workflows and credential tooling via 1Password Business.
• Support compliance efforts across Vanta ITAR and GCC-High requirements.
• Maintain asset inventory from procurement through disposal.
• Build and maintain IT documentation SOPs and knowledge base articles in Confluence.
• Write scripts (Bash PowerShell Python) to automate provisioning reporting and routine operations.
• Own special projects end-to-end delivering on time with minimal oversight.

Basic Qualifications

• 2 years in an IT support or systems administration role.
• Proficiency with macOS and Windows endpoint administration imaging configuration and troubleshooting.
• Working knowledge of Okta and Active Directory.
• Solid networking fundamentals: TCP/IP DNS DHCP VLANs Wi-Fi.
• Strong communicator who can engage technical and non-technical stakeholders equally well.
• Self-starter who manages competing priorities without dropping the ball.
• U.S. citizen or lawful permanent resident (ITAR requirement).

Preferred Qualifications

• Jamf Pro experience for macOS fleet management.
• Familiarity with zero-trust architectures and Zscaler ZPA/ZIA.
• Exposure to AWS and SaaS administration.
• Experience with NIST 800-171 CMMC or ITAR compliance frameworks.
• Background in a high-growth startup or aerospace environment.

Pay Range

• Level 1: $27.00 - 36.00/per hour
• Level 2: $31.00 - 42.55/per hour
• Level 3: $36.00 - 48.30/per hour
• This role ison-sitein El Segundo CA
• Leveling and base salary is determined by job-related skills education level experience level and job performance
• You will be eligible for long-term incentives in the form of stock options and/or long-term cash awards

• Varda like all employers must ensure that its employees working in the United States are lawfully authorized to work in the U.S. Additionally our employees are exposed to and have access to certain export-controlled items. At present some of our technology to which employees have access requires a license to be exported to individuals other than U.S. Persons as defined in U.S. export regulations. Because our employees are provided access to export-controlled items our current policy is to only hire U.S. persons who are permitted to have access to our technology without an export license.

  US person means: U.S. citizen U.S. lawful permanent resident or protected individual as defined by 8 U.S.C. 1324b(a)(3) (i.e. individual admitted to the U.S. as a refugee or granted asylum in the U.S.)

  Learn more about the ITAR here.

Benefits