IT Support Specialist

IT Infrastructure Specialist
BHS Corrugated North America
Charlotte NC (Hybrid)

Build Support and Improve the Technology That Keeps Business Moving

BHS Corrugated North America is seeking anIT Infrastructure Specialist to support and enhance our North American IT environment. This role is ideal for someone who enjoys solving technical challenges improving infrastructure and supporting users in a fast-paced environment.

This is a hands-on role supporting networking systems endpoint devices and IT infrastructure across the U.S. and Mexico. We are looking for someone who is technically strong proactive and comfortable owning projects while also supporting end users when needed.

What Youll Do

• Support and maintain IT infrastructure across North America
• Troubleshoot hardware software networking and connectivity issues
• Configure and support Cisco networking VLANs VPNs and switches
• Maintain Windows Server environments VMware and virtual systems
• Support Microsoft Azure Intune and endpoint management
• Manage laptop imaging software deployment and mobile devices
• Monitor system performance backups updates and security patches
• Assist with IT onboarding/offboarding and user training
• Document technical processes and maintain IT inventory
• Partner with internal teams and leadership to support business operations and IT projects

What Were Looking For

• 6 years of IT experience in systems infrastructure or network support
• Strong knowledge of Microsoft Windows Server networking and virtualization
• Experience with Azure VMware/vCenter Intune and MDM tools
• Experience supporting Cisco networking environments
• Understanding of VPN connectivity routing VLANs and infrastructure troubleshooting
• Strong troubleshooting and problem-solving skills
• Ability to manage priorities and work independently in a fast-moving environment
• IT certifications such as CCNA Microsoft or VMware certifications are a plus

What to Expect

• Hybrid schedule with 34 days in office
• Up to 15% travel
• Opportunity to work on infrastructure projects and improve IT operations across North America
• Collaborative team environment with room to grow

Why BHS Corrugated
BHS Corrugated is the worlds leading provider of corrugated industry solutions supporting customers across North America with innovative technology service and automation. Join a team where your ideas and technical expertise can make a real impact.