IT Specialist (0077185T)

Title: IT Specialist

Position Number:T

Hiring Unit: C OF EDUC CENTER ON DISABILITY STUDIES

Location: UH at Manoa

Date Posted: October 27 2026

Closing Date: November 12 2026

Band: B

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Temporary/Permanent: Temporary

Other Conditions: Extramural funds. Appointment to begin November 2026 or soon thereafter. Renewal contingent upon satisfactory performance department needs and availability of funds.

Duties and Responsibilities

1. *Lead the Center on Disability Studies (CDS) IT team to work with faculty staff and students to develop a system to improve manage and maintain CDS websites IT network hardware and software and other equipment and devices.

2. *Oversee the management of project websites and ITE network at the Center and advise the Director/Associate Director and Principal Investigators (PI) on its operations.

3. Work with other IT staff to implement administer and maintain servers directory services file serving databases and website development.

4. Oversee other IT staff in managing and maintaining the overall operations of fixed and mobile computer labs.

5. Provide physical hardware and software maintenance for audio/visual equipment computer and networking hardware and peripheral devices.

6. *Evaluate and assess the needs of the unit by discussing with the Director/Associate Director and PIs. Make recommendations for improvement.

7. *Develop a system of support in resolving IT issues. Design and create manuals/protocols based on the needs of the unit and projects.

8. Oversee the maintenance and management of wired and wireless Local Area Network (LAN) infrastructure for offices and other shared meeting spaces.

9. Conduct IT related trainings including accessibility trainings.

10. Supervise and manage the workload assignments of subordinate IT staff undergraduate student assistants and casual hires.

11. Oversee IT staff in the installation of new equipment and life-cycling management.

12. Attend professional development courses or seminars as necessary.

13. Keep current on current and emerging operating systems for Mac OS iOS Chrome OS Android and Windows as it their operability to the units mission and goals.

14. *Keep abreast on the current policies and accessibility matters such as on Section 508 and assistive technologies.

15. *Follows and implements directives and guidance relatedto best practices from University of Hawaii System Information Technology Services.

16. *Ensures the consistent adoption implementation and enforcement of recommendations issued through University of Hawaii System Information Technology Service.

17. *Keeps abreast of recommendationsissued through University of Hawaii System Information Technology Service and takes timely action as needed.

18. *Continuously monitor and lead initiatives to enhance system reliability security and operational efficiency. Supervise and mentor IT staff to assure that administrative directives and industry best practices are understood and followed.

19. Performs other duties as assigned.

* Denotes Essential Functions

Minimum Qualifications

1. Possession of a pertinent baccalaureate educational degree in educational technology management information systems or related field and 3 years of progressively responsible professional information technology experience with responsibilities for IT support services technology asset management systems maintenance and/or IT related training of which 2 years of the experience must have been comparable in scope and complexity to the next lower pay band in the University of Hawaii broadband system; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.

2. Considerable working knowledge of management information systems and educational technology as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts principles and methodologies.

3. Considerable working knowledge and understanding of the broad technology systems hardware and software associated with educational and assistive technologies.

4. Demonstrated ability to recognize a wide range of intricate problems use reasoning and logic to determine accurate causes and apply principles and practices to determine evaluate integrate and implement practical and thorough solutions in an effective and timely manner.

5. Proven ability to comprehend interpret and implement administrative directives and guidance to ensure IT operations align with organizational standards and industry best practices.

6. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.

7. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.

8. If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.

9. Strong understanding of IT service management cybersecurity principles risk management and compliance requirements. Demonstrated experience implementing and maintaining IT best practices standards and governance.

10. Considerable working knowledge of helpdesk or technical services management.

11. Excellent interpersonal skills including customer service and collaboration with technical personnel.

12. Knowledge of various electronic accessing methods including file servers and services databases and Internet-related services such as web servers and clients.

13. Proficiency in using Google Applications (e.g. Docs Sheets Drive etc.).

14. Proficiency with Microsoft Office products (e.g. Word PowerPoint Excel etc.).

Desirable Qualifications

1. Working knowledge and experience in managing and deploying SaaS (Software as a Service).

2. Working knowledge and demonstrated experience in applying and adhering to usability and accessibility standards as it applies to technology.

3. Demonstrated ability to develop clean structured websites and conduct thorough testing and validation of website functionality and accessibility.

4. Considerable working knowledge of the Adobe Suite (e.g. Photoshop Illustrator InDesign Premiere) to create graphics animations audio and videos for use on websites social media digital marketing and other advertising platforms.

5. Working knowledge of deploying devices via an MDM (Mobile Device Management) system.

To Apply: Click on the Apply button on the top right corner of the screen to complete an application and attach required documents to the online application. The applicants should submit the following documents:1. cover letter indicating how you satisfy the minimum and desirable qualifications 2. Resume 3. names and contact information (including e-mail address) of at least 3 professional references and 4. official transcripts (copies are acceptable with application; official transcripts are required upon hire). Late incomplete or unreadable application materials will not be considered. Please REDACT references to social security numbers and birth date on submitted documents. All items become the property of the University of Hawaii and will not be returned.

NOTE: If you have not applied for a position before using NEOGOV you will need to create an account. The maximum file size to upload/attach is 10 MB. If the attachment is larger than 10 MB please split the file and upload it as a supplemental attachment.

Inquiries: Meghan Miller;