IT Operations & Infrastructure Engineer, Principal

ABOUT THE ROLE

The IT Operations and Infrastructure Engineer is responsible for managing and maintainingthe companys IT infrastructure ensuring optimal performance security and role requires a technically skilled and proactive professional with extensive experiencein IT operations network management server administration and cloud services. Additionally this role will report to the Manager Information Technology andwork closely with the IT team to support and enhance the companystechnology environment troubleshoot issues and implement solutions to improve overallIT operations.

Some of the key responsibilities you should expect are the following:

• Design deploy and manage IT infrastructure including servers networks and cloud services.
• Monitor and maintain infrastructure performance ensuring high availability andreliability.
• Perform regular system updates patches and backups to ensure system integrity andsecurity.
• Manage Microsoft 365 Active Directory and other critical ITservices.
• Implement and maintain cloud-based solutions for Business sand IT requirements.
• Monitor and manage cloud resource utilization andcosts.
• Provide technical support for hardware software and network issues to end-users andinternal teams.
• Troubleshoot and resolve IT incidents and service requests in a timely manner.
• Develop and maintain documentation for IT procedures configurations andinfrastructure.
• Implement and enforce IT security policies and procedures to protect company dataand systems.
• Conduct regular security audits and vulnerability assessments.
• Lead or participate in IT infrastructure projects ensuring timely and within-budgetdelivery.
• Coordinate with other departments and stakeholders to understand and fulfill ITrequirements.

ABOUT YOU

• Bachelors degree in Computer Science Information Technology or a related field.
• 3-5 years of experience in IT infrastructure and operations.
• Hands-on experience with cloud technologies servers network and endpoints/devices management.
• Experience with cloud platforms (e.g. Azure GCP) is required.
• Proficiency in operating systems (Windows Linux).
• Experience with ITSM applications (e.g. Jira ServiceNow).
• Experience with virtualization technologies (e.g. VMware Hyper-V).
• Experience with network technologies (e.g. Fortinet).
• Scripting skills (e.g. PowerShell Python).
• Relevant certifications such as CompTIA Network CompTIA Security or MicrosoftCertified: Azure Administrator are preferred.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Ability to lift and transport moderately heavy objects such as computers and peripherals.

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.