IT Network and Telecommunications Entry

This position supports and maintains the WSP statewide data network as well as network connections to partner agencies (federal state and local). The position normally works with a senior network staff member who oversees work methods documentation standards and task completion. This position works closely with technical and project staff in the agencys Information Technology and Communication Divisions.

Our new teammate will be able to:

• Troubleshoot diagnose conduct root cause analysis and resolve client authentication DHCP 802.1x port security issues across the network.
• Travel to WSP offices and locations around the state as necessary to assess specify estimate install configure or troubleshoot any network related items.
• Installing configuring testing new hardware to replace legacy equipment to meet the continuing needs of the Washington State Patrol.
• Install configure and test new network (router switch access points) and VoIP equipment
• Remove legacy equipment and replace with new equipment.
• Assists in maintaining inventory all IT network and VoIP devices in owned and used by Electronic Services Division.
• Update agency inventory control documentation and process for disposition through the State surplus process.
• Manages inventory of network resources including routers switches wireless access points and VoIP phones.
• Documents all network inventory in WSPs inventory management system in accordance with published instructions.
• Create update and maintain network documentation to include physical network infrastructure layout(s) network diagrams and configurations.
• Responding to WSP staff and WSP business groups for common routine telephone services changes.
• Configure and troubleshoot WSP owned telephone systems (VoIP).

Required Qualifications:

• High School diploma or GED
• Two years IT work experience in an enterprise network environment.
  • Configuring monitoring and troubleshooting routers and switches primarily CISCO.
  • Configuring monitoring and troubleshooting VoIP systems primarily CISCO.
  • Configuring monitoring and troubleshooting wireless access points primarily CISCO.

• Ahealthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for thePublic Loan Forgiveness Program.

Equity Competencies

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

The Washington State Patrol does not provide immigration sponsorship; therefore applicants must possess work authorization that does not require employer sponsorship.