IT Manager – Automotive Dealership Group

Locations: Brooklyn NY & Englewood Cliffs NJ
Job Type: Full-Time Onsite
Starting Salary: $85000 per year
Travel: Regular travel between dealership locations required

We are seeking an experienced IT Manager to lead technology operations across multiple automotive dealership locations. This position is responsible for keeping our sales service parts and business office systems secure reliable fast and compliant with manufacturer and regulatory requirements.

The IT Manager will oversee dealership technology infrastructure systems cybersecurity vendors and day-to-day technical operations while supporting employees across multiple rooftops.

This is a hands-on onsite position requiring regular commuting between our dealership locations in Brooklyn NY and Englewood Cliffs NJ.

• Manage and mentor IT staff while coordinating with store-level management and designated technology contacts.

• Own and support the Dealer Management System (DMS) environment including platforms such as Tekion along with integrations involving CRM digital retail service scheduling and other dealership systems.

• Manage networks Wi-Fi VoIP/phone systems internet connectivity Microsoft 365/Azure environments and cloud services across all dealership locations.

• Maintain compliance with OEM IT and security standards including audits and required hardware software infrastructure and security updates.

• Help safeguard customer and financial information in accordance with applicable requirements including the FTC Safeguards Rule GLBA and PCI DSS.

• Lead cybersecurity initiatives including user access controls patch management backups phishing awareness and training endpoint security and incident response.

• Manage IT vendors contracts software licensing technology purchasing and the overall IT budget.

• Plan and oversee technology requirements for dealership renovations new store buildouts expansions and acquisitions.

• Support technology used throughout the showroom and service drive including tablets technician workstations diagnostic equipment kiosks printers scanners and related systems.

• Develop and maintain disaster recovery backup business continuity and system uptime plans to minimize disruptions to vehicle sales service repair orders and dealership operations.

• Establish service-level expectations and track IT performance system reliability cybersecurity risk open issues and technology spending.

• Provide regular technology updates and recommendations to dealership ownership General Managers and other senior leadership.

• 5 years of professional IT experience including at least 2 years of experience managing or supervising employees.

• Strong knowledge of networking infrastructure Wi-Fi firewalls switches and related technologies.

• Strong working knowledge of Microsoft 365 and Microsoft Azure environments.

• Solid understanding of cybersecurity fundamentals including access management endpoint security patching backups phishing prevention and incident response.

• Experience managing technology vendors contracts licensing and third-party service providers.

• Experience developing and managing IT budgets and technology-related expenses.

• Strong troubleshooting analytical and problem-solving abilities.

• Excellent written and verbal communication skills.

• Ability to communicate technical issues and solutions clearly to non-technical department heads managers and employees.

• Ability to prioritize multiple projects and technology issues across different dealership locations.

• Must have reliable transportation and the ability to regularly commute between dealership locations in Brooklyn NY and Englewood Cliffs NJ.

• Previous automotive dealership or automotive retail IT experience.

• Hands-on experience administering or supporting dealership DMS platforms such as CDK Reynolds & Reynolds Dealertrack or Tekion.

• Experience supporting multiple business locations or a multi-rooftop dealership group.

• Experience with mergers and acquisitions (M&A) dealership acquisitions system migrations or technology integrations.

• Experience supporting dealership CRM digital retail service scheduling and fixed-operations technology.

• Professional IT certifications such as ITIL CompTIA CISSP or Microsoft certifications are preferred.

Starting Salary: $85000 per year

This is a full-time onsite position supporting multiple dealership locations. Regular travel between Brooklyn New York and Englewood Cliffs New Jersey is an essential part of the position.

The ideal candidate will be comfortable working in a fast-paced automotive retail environment where technology uptime directly impacts vehicle sales service operations customer experience and overall dealership performance.