IT Learning Management System Trainer

The IT Trainer plays a key role in advancing the Office of Innovation & Technology enhancing business processes that align with the Citys strategic priorities for a future-ready agile digital experience.

As the IT Trainer for OIT you will empower our organization with the skills and knowledge necessary to drive innovation and this role you will leverage your expertise in both technology and instructional design to create engaging impactful training programs. You will play a crucial role in fostering a culture of continuous learning ensuring our IT employees stay aligned with industry trends and best practices. Your ability to connect with learners and translate technical concepts into accessible and applicable content will be key to helping our team thrive in a fast-paced environment.

Essential Functions

In this role you will be expected to perform the following functions:

• Training Development: Design and develop training materials including presentations manuals and hands-on exercises tailored to various IT topics and skill levels.
• Instructional Delivery: Facilitate engaging training sessions workshops and seminars that cater to diverse learning styles and encourage active participation.
• Skill Gap Analysis: Work closely with OIT leaders to identify skills gaps and training needs using assessments and feedback to inform program development.
• Evaluation and Feedback: Monitor and evaluate the effectiveness of training programs through participant feedback assessments and performance metrics and make adjustments where necessary.
• Mentoring: Provide ongoing support and mentoring to OIT employees to include one-on-one coaching and mentoring guiding them in the application of new skills and best practices in their day-to-day work.
• Continuous Improvement: Regularly review and update training materials and methodologies to reflect emerging technologies industry standards and organizational changes.
• Documentation: Maintain records of training activities and participant progress reporting to management on training outcomes and recommendations.
• Collaboration: Collaborate with other departments to enhance cross-functional training opportunities and promote a holistic understanding of ITs role in the organization.

Qualifications :

• Bachelors degree in information technology Education or a related field.
• Proven experience as an IT professional (e.g. system administration software development network management).
• Previous experience in instructional design or training delivery preferably in an IT environment.
• Strong understanding of various IT concepts tools and technologies.
• Excellent presentation communication and interpersonal skills.
• Ability to adapt training styles to accommodate different learning preferences.
• Familiarity with Learning Management Systems (LMS) and e-learning tools is a plus.

Competencies:

• Communication: Ability to convey information clearly and effectively both verbally and in writing to diverse audiences.

• Adaptability: Flexible in adjusting training approaches based on participant needs and evolving technologies. As well as managing multiple priorities in a fast-paced environment and adapting to changing requirements.

• Collaboration: Works effectively with team members and stakeholders to achieve common goals.
• Problem-Solving: Proficient in identifying training challenges and developing practical solutions.

Knowledge:

• Technical Expertise: Strong understanding of IT concepts tools and best practices in areas such as software development IT infrastructure and cybersecurity.
• Instructional Design: Familiarity with instructional design methodologies and adult learning principles.
• Training Technologies: Knowledge of Learning Management Systems (LMS) e-learning tools and virtual training platforms.

Skills:

• Presentation Skills: Ability to deliver engaging and informative presentations that captivate and educate participants.
• Facilitation Skills: Expertise in guiding group discussions and activities to enhance learning and participation.
• Assessment and Evaluation: Proficient in designing assessments and evaluating training effectiveness through data analysis.

Abilities:

• Technical Aptitude: Ability to quickly learn and understand new technologies and software applications.
• Interpersonal Skills: Strong relationship-building skills to foster a positive learning environment and encourage open communication.
• Critical Thinking: Capacity to analyze complex information and provide clear actionable insights.

Additional Information :

Salary cannot exceed $84460

Were interested in hiring the best possible candidate for the role. We recognize that experience education and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel youre a good fit please dont hesitate to apply.

Please include:

• Resume
• A cover letter 

Please note: Applications will not be considered without a cover letter.

Did you know
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to faqpchr @. For more information go to: Human Relations Website:
Work :

No

Employment Type :

Full-time