IT Intern

The Information Technology department seeks an intern to manage projects asset management and
help-desk technical support.
Required Qualifications
Detail oriented with strong organizational skills.
Strong verbal and written communication skills.
Already obtained or currently pursuing a degree in Information Technology or a related field (or
equivalent experience).
Basic troubleshooting knowledge of Microsoft 365 user environment desktop hardware networking.
Ability to work independently and with a team manage time effectively and document changes.
Preferred Qualifications
Experience with Microsoft InTune Entra ID SharePoint and Teams.
Experience with wired and wireless networking fundamentals: DNS DHCP and subnetting.
Experience with IT Accounting
Interest in learning about IT asset management financial impacts of IT and operational
decisionâmaking.
Key Responsibilities
Printer Asset Project
The intern will lead a project focused on printer inventory and associated service contracts.
Responsibilities include:
Locating and identifying printers across the organizations properties.
Verifying that each device matches existing asset records.
Documenting discrepancies and updating inventory information.
Terminating or transferring printer lease contracts based on the needs of each property.
Communicating findings to IT leadership and coordinating next steps.
Phone Asset Verification Project
The intern will assist in a project for offboarding phone systems to properties. Responsibilities include:
Verifying phone numbers and equipment at locations
Removing unneeded lines
Documenting the current state
Helpdesk Support
The intern will assist with IT support for CommonBonds staff. Responsibilities include:
Using remote support tools and helping in person to assist end users with basic technical issues.
Providing friendly high quality and professional customer service to internal staff.
Opportunities
Handsâon experience with IT infrastructure and asset management.
Exposure to financial considerations in technology operations.
Opportunities to develop technical analytical and communication skills.
Mentorship from experienced IT professionals.
A meaningful role in improving the organizations technology environment.
Essential Functions
Able to move technology hardware up to 40 lbs (for equipment setup organization and
transportation)
Must have a valid drivers license and be able to travel locally in Minnesota. (federal mileage
reimbursement will be compensated)
Able to read and respond to emails in English

Department: Information Technology
Compensation Rate: $23/hour
Hours: 30 hours per week
Reports to: Director of Information Technology

Required Experience:

Intern