IT Support Specialist
San Jose, CA - USA
Job Summary
We are seeking an experienced IT Support Specialist to join our team and provide technical support to our staff and patients. The ideal candidate will have a strong background in IT support and excellent communication skills. This is a full-time permanent position with opportunities for growth and advancement within the company.
Key Responsibilities:
- Provide technical support to staff and patients for hardware software and network related issues
- Troubleshoot and resolve technical problems in a timely and efficient manner
- Monitor and maintain network and server systems to ensure optimal performance
- Maintain inventory of hardware and software and order new equipment as needed
- Collaborate with IT team to implement new technology and systems
- Ensure compliance with company policies and procedures related to IT security and data protection
- Stay current with industry trends and advancements in technology to make recommendations for improvements
Qualifications:
- Bachelors degree in Computer Science Information Technology or related field
- Strong knowledge of computer hardware software and networking systems
- Experience with Windows and Mac operating systems
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment