IT Infrastructure ServiceNow Developer
Amarillo, TX - USA
Job Summary
Location: Amarillo TX - Pantex Plant
Job Title: IT Infrastructure ServiceNow Developer
Career Level From: Senior Associate
Career Level To: Senior Associate
Organization: Strategy and Delivery ()
Job Specialty: System Administration
As an Information Technology Infrastructure ServiceNow Developer you will be responsible for designing coding and troubleshooting applications within the ServiceNow platform in support of a national security mission to maintain the safety security and effectiveness of the United States nuclear weapons stockpile. Working as part of the Information Technology (IT) organizations IT Operations team the IT Operations ServiceNow Developer position offers you the ability to install manage upgrade and maintain existing ServiceNow modules and develop new workflows and applications within the ServiceNow platform.
Youll be responsible for:
- Configuring user access
- Maintaining stability of the system
- Implementation of new capabilities
- Design install and configure internal and customer-facing ServiceNow applications and workflows using JavaScript Jelly Web Services HyberTex Markup Language (HTML) Cascading Style Sheets (CSS) and eXtensible Markup Language (XML)
- Administer and support core ServiceNow functionality including Configuration Management Database (CMDB) KnowledgeBase and Service Catalog
- Configure workflows catalog items and scripting within the ServiceNow implementation
- Help implement automations through ServiceNow native processes or third party tools
- Stay current with ServiceNow trends updates and technologies
- Install and configure third-party ServiceNow integrations
- Monitor and update the ServiceNow platform in accordance with Cyber Security requirements
- Perform monitoring and troubleshooting of the ServiceNow environment
- Develop and maintain current operational procedures user documentation and user training materials applicable to the supported systems
- Work with IT project management and IT Infrastructure organizations to deliver solutions on schedule
- Bachelors Degree in engineering/science/information technology discipline with: Minimum 2 years of relevant experience. (Typical engineering/science/information technology experience ranging from 3 to 7 years.)
- OR Masters Degree in engineering/science/information technology discipline.
- NOTE: Applicants without a Bachelors Degree may be considered based on a combination of 10 or more years of completed education and/or relevant experience.
Not applicable.
- Strong understanding of the ServiceNow platform
- Strong understanding of the interactions between the ServiceNow platform custom developed applications and third-party integrations
- Strong understanding of the ServiceNow Now Platform for application development
- Strong understanding of procedures for upgrading the ServiceNow platform from one release to the next
- Experience with ServiceNow modules such as Incident Management Change Management Problem management and Performance Analytics
- In-depth understanding of information technology systems in a highly distributed computing environment
- Extensive knowledge of JavaScript
- Strong knowledge of Information Technology Infrastructure Library (ITIL) processes
- Familiar with User Interface (UI) Structured Query Langage (SQL) HTML and CSS
- Strong Scripting skills preferable
- Experience with deploying applications across a large network
Required Experience:
IC