IT Director

About us

At Graphcore were building the future of AI compute.

Were a team of semiconductor software and AI experts with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.

As part of the SoftBank Group backed by significant long-term investment we are delivering key technology into the fast-growing SoftBank AI meet the vast and exciting AI opportunity Graphcore is expanding its teams around the are bringing together the brightest minds to solve the toughest problems in a place where everyone has the opportunity to make an impact on the company our products and the future of artificial intelligence.

The Team

Youll lead the USA distributed IT organisation composed of infrastructure engineers support teams and specialists across enterprise IT and lab environments. The global teams operate in a collaborative fast-paced environment partnering closely with other regional IT teams engineering and business is a critical leadership role at a pivotal stage of growth offering the opportunity to shape IT strategy build new systems and directly impact the companys ability to innovate and scale.

Responsibilities and Duties
Lead mentor and grow a high-performing IT team fostering a culture of accountability and continuous improvement
Partner with other regional IT teams and engineering teams to support lab environments development infrastructure and high-performance computing needs
Act as the senior escalation point for USA IT service delivery and operational issues
Manage vendor relationships contracts and external service providers
Develop and manage IT budgets forecasting and cost optimisation strategies
Define and execute the USA IT strategy aligned with other regional IT teams and business objectives
Drive scalability reliability and performance across IT systems and services
Define and track KPIs SLAs and service metrics to continuously improve IT performance

Essential:
Proven leadership experience in IT management or IT Director-level roles
Strong understanding of enterprise IT infrastructure
Good understanding of troubleshooting principles and methodical problem-solving
Excellent stakeholder management and communication skills at executive level
Solid understanding of cybersecurity principles risk management and compliance
Experience managing and scaling IT teams in a high-growth environment
Strong problem-solving skills with a strategic and operational mindset
Experience leading global or distributed teams

Desirable

Experience supporting engineering or R&D environments including lab infrastructure
Familiarity with high-performance computing (HPC) environments

Benefits

In addition to a competitive salary Graphcore offers flexible working a generous annual leave policy private medical insurance and health cash plan a dental plan pension (matched up to 5%) life assurance and income protection. We have a generous parental leave policy and an employee assistance program (which includes health mental wellbeing and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; were committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.