Investigator Westlake, TX
Job Location:
Dallas, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Location: Dallas Fort-Worth (Hybrid)
Job Type: Full-Time
About BrightPath Kids / Busy Bees
BrightPath Kids part of the Busy Bees global family operates childcare centers across the United States and Canada. We are committed to providing exceptional early childhood education in safe nurturing environments and giving children the best start in life. We are equally committed to creating a workplace where employees feel valued supported and empowered to make a meaningful impact every day.
Job Summary:
The Investigator is responsible for conducting internal investigations involving incidents allegations and safety or safeguarding concerns across the companys childcare centers. This role manages assigned investigations from initial intake through final resolution including conducting interviews gathering and reviewing evidence analyzing information and documenting findings and recommended actions. The Investigator works closely with center leadership Operations Human Resources and other key stakeholders to ensure investigations are completed thoroughly objectively consistently and in a timely manner with a strong focus on protecting the safety and well-being of children.
Key Responsibilities:
Manage assigned investigations from initial intake through final resolution ensuring cases are completed thoroughly objectively and within established timelines.
Conduct interviews with center leaders educators witnesses and other relevant individuals to establish facts and gather information.
Collect review and analyze evidence including incident reports video footage attendance records training records staff documentation compliance monitoring and other relevant materials.
Determine investigation findings and identify root causes and contributing factors using an objective evidence-based approach.
Prepare clear and comprehensive investigation documentation including interview notes findings conclusions and recommended next steps.
Lead investigation wrap-up discussions and clearly communicate findings identified risks and recommended corrective or preventative actions.
Partner with Operations Human Resources Licensing/Regulatory agencies and other stakeholders throughout the investigation process.
Maintain accurate case records and investigation tracking including case status outcomes corrective actions and closure documentation.
Manage multiple active investigations simultaneously and prioritize cases based on severity safeguarding risk regulatory requirements and organizational impact.
Identify recurring trends systemic concerns or emerging risks discovered through investigations and escalate concerns to Safety & Safeguarding leadership.
Handle sensitive and confidential information with professionalism discretion and sound judgment.
Qualifications
Previous investigative experience is required.
Experience in law enforcement police investigations child protection childcare licensing safeguarding regulatory investigations or a similar investigative role strongly preferred.
The ideal candidate has experience conducting investigations involving children child safety abuse/neglect allegations or other sensitive matters involving children and families.
Demonstrated experience conducting interviews gathering evidence reviewing conflicting information and documenting investigative findings.
Strong critical-thinking communication and investigative writing skills.
Ability to remain objective and maintain confidentiality when handling sensitive investigations.
Bachelors degree in Criminal Justice Sociology Child Development Social Work or a related field preferred; equivalent investigative experience may be considered.
Why Join BrightPath
At BrightPath youll have the opportunity to make a meaningful impact while helping build the workforce that supports thousands of children and families every day.
We offer:
- Medical dental and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Professional development and leadership growth opportunities
- Collaborative supportive leadership team
Location: Dallas Fort-Worth (Hybrid)
Job Type: Full-Time
About BrightPath Kids / Busy Bees
BrightPath Kids part of the Busy Bees global family operates childcare centers across the United States and Canada. We are committed to providing exceptional early childhood education in safe nurturing environments and giving children the best start in life. We are equally committed to creating a workplace where employees feel valued supported and empowered to make a meaningful impact every day.
Job Summary:
The Investigator is responsible for conducting internal investigations involving incidents allegations and safety or safeguarding concerns across the companys childcare centers. This role manages assigned investigations from initial intake through final resolution including conducting interviews gathering and reviewing evidence analyzing information and documenting findings and recommended actions. The Investigator works closely with center leadership Operations Human Resources and other key stakeholders to ensure investigations are completed thoroughly objectively consistently and in a timely manner with a strong focus on protecting the safety and well-being of children.
Key Responsibilities:
Manage assigned investigations from initial intake through final resolution ensuring cases are completed thoroughly objectively and within established timelines.
Conduct interviews with center leaders educators witnesses and other relevant individuals to establish facts and gather information.
Collect review and analyze evidence including incident reports video footage attendance records training records staff documentation compliance monitoring and other relevant materials.
Determine investigation findings and identify root causes and contributing factors using an objective evidence-based approach.
Prepare clear and comprehensive investigation documentation including interview notes findings conclusions and recommended next steps.
Lead investigation wrap-up discussions and clearly communicate findings identified risks and recommended corrective or preventative actions.
Partner with Operations Human Resources Licensing/Regulatory agencies and other stakeholders throughout the investigation process.
Maintain accurate case records and investigation tracking including case status outcomes corrective actions and closure documentation.
Manage multiple active investigations simultaneously and prioritize cases based on severity safeguarding risk regulatory requirements and organizational impact.
Identify recurring trends systemic concerns or emerging risks discovered through investigations and escalate concerns to Safety & Safeguarding leadership.
Handle sensitive and confidential information with professionalism discretion and sound judgment.
Qualifications
Previous investigative experience is required.
Experience in law enforcement police investigations child protection childcare licensing safeguarding regulatory investigations or a similar investigative role strongly preferred.
The ideal candidate has experience conducting investigations involving children child safety abuse/neglect allegations or other sensitive matters involving children and families.
Demonstrated experience conducting interviews gathering evidence reviewing conflicting information and documenting investigative findings.
Strong critical-thinking communication and investigative writing skills.
Ability to remain objective and maintain confidentiality when handling sensitive investigations.
Bachelors degree in Criminal Justice Sociology Child Development Social Work or a related field preferred; equivalent investigative experience may be considered.
Why Join BrightPath
At BrightPath youll have the opportunity to make a meaningful impact while helping build the workforce that supports thousands of children and families every day.
We offer:
- Medical dental and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Professional development and leadership growth opportunities
- Collaborative supportive leadership team
About Company
BrightPath is an innovative provider of early childhood education that follows a unique and award-winning curriculum. BrightPath helps your child learn, grow, and discover at their own pace.
