INTERNAL Clinic Admissions Associate
Lemont, IL - USA
Job Summary
Were a responsive employer. Expect to hear from us within 2-3 business days of applying so keep an eye on your phone and email for interview scheduling.
Be the First Connection. Make a Lasting Impact. Change Lives.
At Action Behavior Centers (ABC) we help autistic children build communication social and independence skills through evidence-based applied behavior analysis (ABA) therapy. As a Clinic Admissions Associate (CAA) youll be the first point of connection for families beginning ABA treatment. Youll guide them through admissions with empathy and care so they feel supported informed and confident from their first phone call to their childs first day of therapy. Working closely with your centers Operations Manager youll manage administrative processes and help families understand how ABC can support their child.
Position: Full-time permanent in-center
Pay: $19.23-$21.63per hour based on experience and market
Performance bonus: Up to $6000 per year through monthly and quarterly incentives
Performance bonus: Earn up to $6000 each year through monthly and quarterly incentives.
401(k) with company match: Save for retirement with a 2% company match.
Career growth: Advance to Senior CAA Assistant Operations Manager Operations Manager or corporate roles.
Professional development: Keep learning through ongoing training and development.
Leadership opportunities: Take on new responsibilities as you grow your skills.
Paid time off: Get 10 paid time off (PTO) days 10 paid holidays and two flex days in your first year with more days added as your tenure grows.
Health benefits: Get health insurance with up to 90% covered by ABC.
Family support: Receive a maternity or paternity award of up to $3000 plus flexible spending account (FSA) options for childcare.
Student loan support: Get up to $600 in repayment contributions plus tuition discounts through University Partnerships.
Wellness perks: Enjoy a complimentary DoorDash DashPass.
Lunch Fridays: Enjoy a complimentary lunch every Friday.
Teammate events: Join outings regional recognition nights and celebrations with your teammates.
As a CAA youll:
Handle daily administrative tasks for your center such as document management scheduling and data entry.
Serve as the first point of contact for prospective and current families by answering calls emails and inquiries with empathy accuracy and professionalism.
Communicate with referral sources and other external partners.
Help families understand our services and how ABC supports their child.
Collaborate with your Operations Manager and Clinical Directors to coordinate admissions onboarding and marketing.
Keep accurate organized records to support compliance and clear communication across departments.
Live ABCs Core Values of Caring Excellence Team Learning and Fun and serve as a culture role model for your teammates.
Requirements:
High school diploma or GED
Clear written and verbal communication skills
Ability to maintain confidentiality and handle sensitive information responsibly
Proficiency with Google Workspace including Docs Sheets and Drive and general computer skills
Strong organizational skills attention to detail and the ability to manage multiple priorities
Preferred:
Bachelors degree
At least one year of experience in administrative work customer service or client relations
Experience in an ABA or healthcare setting
Experience as a Behavioral Therapist (BT) or familiarity with autistic children
Knowledge of behavioral health medical documentation or healthcare terminology
Youll thrive here if you:
Bring a positive professional attitude that helps families feel welcome.
Care about supporting autistic children and their families.
Show up dependably and lead by example at your center.
Want to be part of a caring collaborative culture.
Physical requirements:
Comfort working in moderate-to-loud environments and interacting with children and families throughout the day
Ability to perform all essential functions safely and successfully meeting standards under the Americans with Disabilities Act (ADA) and Family and Medical Leave Act (FMLA) including regular punctual attendance
At Action Behavior Centers (ABC) we help children diagnosed with autism spectrum disorder (ASD) reach milestone moments. Compassionate care is at the heart of everything we do and our highly trained clinicians deliver evidence-based applied behavior analysis (ABA) therapy tailored to each childs unique needs.
Our autism services include diagnostic support 1:1 individualized Early Intensive Behavioral Intervention (EIBI) parent training and school readiness programs across hundreds of centers in Arizona Colorado Illinois Indiana Minnesota North Carolina Pennsylvania South Carolina and Texas. Because no family should have to wait for help ABC offers immediate access to care.
Were proud to support thousands of families with a diverse dedicated team of Board Certified Behavior Analysts (BCBAs) Registered Behavior Technicians (RBTs) and other clinicians who are shaping the future of compassionate autism care.
See what life at ABC looks like on Instagram and Facebook and read what our teammates say about growing with us on LinkedIn.
If youre ready to lead with purpose and make a lasting difference apply today to join the ABC team! Our hiring team will reach out within 2-3 business days. Please dont contact centers directly about your application status.
Internal applicant Apply here.
ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity or expression national origin ancestry disability marital status genetic information veteran status or any other status protected by applicable federal state or local laws including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
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Required Experience:
IC
About Company
51-100 employees
One of the Leading Healthcare groups in Middle East with multiple hospitals and clinics. One of the Leading Healthcare groups in Middle East with multiple hospitals and clinics. One of the Leading Healthcare groups in Middle East with multiple hospitals and clinics.