Intake Support Associate I

The Intake Support Associate I will be responsible for supporting the assessment and intake processes for all Mission Programs in Emergency and Recovery models by providing high quality intake coordination spiritual leadership and management for individuals seeking a recovery program or a pathway out of homelessness. Work with a team of staff to help create a safe healing environment for faith-based emergency programs that assist guests on their journey to healthy relationships and independent living.

Scheduled:Monday - Friday 8:30AM - 5:00 PM.

Target starting pay:$23.69 per hour

How You Will Serve

Recurring Giving Strategy & Experience

Coordinate all aspects of the intake process including inquiry calls phone screens scheduling and coordination and intake to appropriate program.

Assess applicant ability to live independently and evaluate special needs in areas such as health care mental health and addiction.

Make admission decisions in collaboration with program management.

Identify inefficient/ineffective processes and implement improvements.

Meet weekly with supervisor to discuss status of guest in intake process and any pertinent program information.

Record report and maintain required pre-intake screening tools and statistical information into Clarity.

Maintain an atmosphere in all intake spaces including quarantine that will be most conducive to safety dignity and cleanliness.

Directly coordinate with mission programs including Outreach/S & R Referral and Intake Men and Womens Shelter and Recovery programs Aftercare and outside agencies who serve our homeless neighbors seeking services.

Will develop and maintain relationships with providers to offer needed services to guests.

Perform drug screening when appropriate for program upon intake.

Collaborate with other staff to forge and model transparent and supportive Christian relationships which will serve as a leadership example.

Collaborate with volunteers as needed to serve our guests.

Work with Mission Managers to make decisions to enter/exit program guests.

Participate in organizational meetings training and initiatives as required.

Perform other duties assigned to support the Missions success.

How you qualify

Acknowledge and sign the Missions Statement of Faith(see below)

High school diploma or equivalent required.

Minimum of 1 year of experience in a social services environment.

Minimum of 1 year of customer service experience.

Proficiency in Microsoft Office Suite.

Possess a valid Washington State Drivers License and be able to meet the standards of the Mission driver criteria required including but not limited to:

o Clean driving record.

o Have a License for at least one year.

o No current suspensions or revocations.

o At least 21 years of age.

How we support each other

Maintains a personal active relationship with Jesus Christ and a consistent witness for Him.

Faithfully upholds The Mission and your team in prayer.

Participates in team devotions as schedule permits.

Demonstrates behavior aligned with the Missions Statement of Faith Standard of Conduct policies and expectations.

Effectively represents Jesus Christ to a diverse audience including our Mission teams our volunteers guests and homeless neighbors.

Benefits

All regular full-time employees you are eligible to participate in our generous benefits package:

Medical / Dental / Vision

Basic Life Plan 100% company paid

Voluntary Products including Life AD&D Disability Accident and Critical Illness insurance

EAP and 24/7 Virtual Mental Health 100% company paid

4 weeks of paid vacation (accrued)

Accrued paid sick time

10 paid holidays 1 Floating Holiday

Personal Day and Birthday holiday

Retirement benefits w/ company match

Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job the employee is frequently required to stand walk or sit for extended periods of time bend stoop or reach. Occasionally will stand balance twist stoop kneel and reach with hands/arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision color vision distance vision depth perception and ability to adjust focus.

Statement of Faith

1. We believe the Bible is the inspired infallible authoritative Word of God. (2 Tim. 3:16-17 2 Pet. 1:20-21)

2. We believe there is one God eternally existent in three Persons: Father Son and Holy Spirit. Deut. 6:1 Matt. 28:19 Rom. 8:14-17 Eph. 4:4-6 1 Tim. 2:5 1 Pet. 1:2

3. We believe in the deity and humanity of our Lord Jesus Christ:

• His virgin birth (Luke 1:35 John 1:1-2 John 1:14)
• His sinless life (Phil. 2:5-11)
• His miracles (Matt. 4:23)
• His vicarious and atoning death through His shed blood on the cross the forgiveness of sins (Rom. 3:23-25 2 Cor. 5:21 1 John 2:1-2)
• His bodily resurrection from the dead (Rom. 8:34 1 Cor. 15:3-5)
• His ascension into heaven now seated at the right hand of the Father (Acts 1:9-11 Heb. 1:3 Heb. 9:24)
• His future return in power and glory (1 Thess. 4:16-18)

4. We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works and regeneration by the Holy Spirit. (Eph. 1:7 Eph. 2:8-9 John 1:12 John 3:36 2 Cor. 5:17 Titus 3:5 John 14:17)

5. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17 Acts 1:8 John 16:13 John 14:26 2 Cor. 1:21-22 Gal. 5:22-23)

6. We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28 Matt. 25:45-46 Rev. 20:11-15)

7. We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14 Eph. 4:1-6 John 17:20-23 Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved redeemed restored.

Values Statement

To be Gospel centered united together living faithfulness and pursing excellence.

Pre-Employment

This position is subject to pre-employment criminal background check and must be able to pass a 4-panel drug screen.