Inside Technical Sales

Inside Sales Technical Engineer

Position Overview

The Technical Support Center (TSC) Engineer serves as the technical backbone of the Neugart USA sales process. This entry- to early-career role is ideal for a technically minded new graduate or early professional who is passionate about motion control industrial automation and customer problem-solving. The TSC Engineer works alongside Regional Sales Managers and customers to select the right gearbox solutions resolve technical inquiries and deliver product training making a direct impact on customer satisfaction and sales outcomes.

Key Responsibilities

Support the quotation process through technical product selection gearbox sizing and application-based recommendations

Provide technical product support and consultation to customers distributors Regional Sales Managers and internal teams

Analyze customer application requirements and utilize Neugart sizing and selection tools to recommend appropriate gearbox solutions

Review customer specifications and assist with product selection and application guidance

Support customers and Regional Sales Managers in resolving gearbox-related technical issues and product inquiries

Conduct product training and technical presentations for customers distribution partners and internal stakeholders

Collaborate with colleagues across departments to support customer projects technical inquiries and application requirements

Attend trade shows customer events and occasional on-site customer visits

Qualifications Required

Bachelors degree in Mechanical Engineering Mechatronics Physics or a related technical field

Strong technical aptitude with genuine interest in industrial automation machinery and motion control applications

Excellent communication and interpersonal skills; able to engage professionally with customers and internal teams

Self-starter with a proactive mindset comfortable working independently and collaboratively

Strong analytical problem-solving organizational and time-management skills

Proficient in Microsoft Office (Excel Word PowerPoint)

Willingness to travel occasionally for trade shows training events and customer visits

Qualifications Preferred

Previous experience in technical sales engineering support automation or industrial products (internships and co-op programs count)

Experience with ERP and/or CRM systems

Exposure to motion control robotics or precision drive technology

What We Offer

Competitive base salary commensurate with education and experience

Comprehensive benefits package including health dental and vision coverage

Structured product training and professional development support from day one

Clear career growth pathway within the technical sales and applications engineering function

A collaborative team culture that values precision curiosity and customer focus

Exposure to cutting-edge gearbox and motion control technology used globally

CONTACT: BBRecruitingUS Bertina Brase