Inside Sales Representative Mechanical Product Group
Job Location:
Job Location:
Matthews, NC - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
7 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Carotek a SunSource company provides process equipment solutions for the industrial commercial and municipal markets in North Carolina South Carolina Tennessee Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor representative and repair center for pumps blowers heat exchangers valves instrumentation IIoT steam hydronicsand municipal products.
Were looking for an energetic self-driven technically inclined individual to join our team in the Mechanical group. You would be supporting the sales process from the administrative side and providing technical customer service and insight on products such as: pumps blowers filtration heat exchangers and steam products.
You will be responsible for:
Providing outstanding service to our customers and support to the outside sales staff regarding Mechanical equipment orders
Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems;
Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary;
Selecting and specifying products based on customer application and design prerequisites;
Conferring and corresponding with service technicians service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to your Manager;
Supplying detailed product quotations by computing price discount and shipping charges as required and within company guidelines;
Informing customer of pricing back orders delivery delayed shipments and/or any other problems related to the order process and provide tracking information;
Obtaining purchase order number and/or credit card information from customer;
Conferring with Accounting to research and resolve invoicing or credit discrepancies;
Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the productsand more.
This is a full-time in-office position. Monday through Friday 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Required Education and Experience
Associates Degree or equivalent from a two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience
Bachelors degree from an engineering program of study
Working knowledge of mechanical systems positive displacement pumps (especially internal gear and vane pumps) filtration and/or a very strong mechanical aptitude;
Ability to read analyze and interpret technical drawings write reports and general business correspondence;
Ability to calculate figures and amounts such as discounts commissions proportions and percentages and the ability to convert standard measurement to metric;
Working knowledge of Microsoft Office Products (Word Excel etc.) Prophet 21.
Equal Opportunity Employer including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhereaquí).
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.
