Inside Sales Rep – Literacy Initiatives

THE OPPORTUNITY

Scholastic Literacy Initiatives Inside Sales Representatives manage and grow business for the Family and Community Engagement (FACE) and Literacy Partnerships programs within an established territory by developing and strengthening partnerships with schools school districts public libraries and community organizations nationwide. Working within established sales campaigns and in collaboration with outside/field Account Executives Inside Sales Representatives expand market coverage increase sales opportunities and revenue and drive customer engagement through proactive outreach consultative relationship management and ongoing customer support. This role is responsible for maintaining and growing existing business while identifying new partnership opportunities increasing revenue through program participation and advancing literacy and community engagement initiatives across both educational and community-based markets.

RESPONSIBILITIES

Specific Responsibilities

A Scholastic Literacy Initiatives Inside Sales Representative utilizes phone email direct mail and virtual presentation platforms (such as Microsoft Teams) to retain existing business and grow sales within an established territory. Representatives engage in consultative conversations with educators literacy leaders and community-based organizations to understand family and community engagement goals and identify how Scholastic Education products services and literacy solutions can support their specific initiatives and funding priorities. This role requires proactive outreach relationship management strategic follow-up and collaboration with internal and external partners to drive revenue growth and customer success.

Key Responsibilities

• Meet or exceed established sales goals activity metrics and customer contact expectations

• Build manage and maintain a healthy sales pipeline through prospecting follow-up and account development activities

• Develop and maintain strong relationships with schools districts public libraries and community organizations within the assigned territory

• Conduct outbound sales calls virtual meetings presentations and email campaigns to generate new business opportunities and expand existing partnerships

• Identify customer needs and recommend appropriate Scholastic Literacy Initiatives solutions

• Maintain and grow existing customer accounts through ongoing communication customer support and strategic account management

• Collaborate with outside/field Account Executives to coordinate sales efforts increase territory coverage and support customer initiatives

• Utilize CRM systems and sales tools to document customer interactions manage opportunities and maintain accurate account records

• Monitor and follow up on quotes proposals orders and customer inquiries in a timely and professional manner

• Support customer participation in literacy initiatives and family/community engagement programs

• Stay informed on Scholastic products educational trends funding opportunities and literacy initiatives impacting schools and community organizations

• Attend educational conferences community outreach events sponsored trainings and sales meetings as assigned

• Participate in ongoing professional development and sales training opportunities as needed

Who We Are

Scholastic Corporation (NASDAQ: SCHL) is the worlds largest publisher and distributor of childrens books a leading provider of core literacy curriculum and professional services and a producer of educational and entertaining childrens media. The Company creates quality books and ebooks print and technology-based learning programs for pre-K to grade 12 classroom magazines and other products and services that support childrens learning both in school and at home. With operations in 14 international offices and exports to 165 countries Scholastic makes quality affordable books available to all children around the world through school-based book clubs and book fairs classroom collections school and public libraries retail and online. True to its mission of 100 years to encourage the personal and intellectual growth of all children beginning with literacy the Company has earned a reputation as a trusted partner to educators and families. Learn more at .

Thank you for your consideration in choosing Scholastic.

HOW YOU CAN FIT (Qualifications)

Experience

• Previous experience in sales customer service education literacy initiatives nonprofit organizations or community engagement is beneficial but not required

• Experience working with schools educators libraries or community-based organizations is a plus

• Prior experience with phone sales relationship management account support or consultative selling is helpful

• Familiarity with CRM systems virtual meeting platforms and customer outreach strategies is preferred

• Candidates with strong communication skills a customer-focused mindset and the ability to build relationships are encouraged to apply even without direct industry experience

Skills & Qualifications

• Professional verbal and written communication skills

• Strong phone presence with the ability to build rapport and engage customers effectively

• Active listening and consultative selling skills

• Strong computer proficiency (Salesforce Microsoft Office applications Google Suite Outlook etc.)

• Digital presentation and virtual meeting skills

• Organizational and time management skills with strong attention to detail

• Ability to manage high call volume while maintaining accuracy and professionalism

• Self-motivated with the ability to work independently and achieve sales goals

• Problem-solving and objection-handling skills

• Thrive in a fun and fast-paced environment with the ability to multi-task and re-prioritize as needed

• Adaptability and willingness to learn new products systems and sales strategies

• Customer-focused mindset with a passion for delivering excellent service and support

• Strong follow-up and relationship-building skills

• Ability to collaborate effectively within a team environment

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race religion color sex pregnancy national origin marital status sexual orientation gender identity or expression age non-disqualifying physical or mental disability or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further all personnel actions (such as compensation tuition aid benefits transfers promotions and dismissals company-sponsored training social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision