REPORTS TO: Director Information Technology FLSA: Non-Exempt
SUPERVISES: Jr. Sys Admin & IT Tech Support Last revised: June 2026
JOB SUMMARY: The IT Manager is responsible for planning directing and overseeing USADAs information technology environment and operations to ensure secure reliable and efficient systems that support the organizations mission to preserve the integrity of competition and protect clean athletes. This role provides hands-on technical leadership with strategic oversight focusing on stabilizing core infrastructure optimizing operations advancing server (cloud and on-prem) solutions and security.
The IT Manger will oversee day-to-day IT operations manages IT projects from concept through implementation and partners with business units to align technology solutions with organizational objectives.
RESPONSIBILITIES:
Plan organize and manage daily IT operations including networks servers endpoints cloud services and business applications to maintain high availability security and performance.
Optimize existing systems identifying opportunities to improve reliability reduce technical debt and enhance operational efficiency.
Oversee and enhance core IT processes including incident management system implementation configuration maintenance and monitoring of IT infrastructure including backup recovery and disaster recovery procedures.
Manage and develop IT staff and/or vendors including workload planning performance management and professional development to ensure high-quality service delivery.
Partner with internal stakeholders to understand business needs and translate them into technical requirements roadmaps and project plans that support USADAs anti-doping programs education and operations.
Manage and execute IT projects across the full lifecycle including requirements gathering solution evaluation implementation testing deployment and post-implementation support.
Establish document and maintain IT policies standards and procedures for security access control data protection incident response and asset management.
Administer core enterprise systems such as identity and access management email and collaboration platforms business applications and data integrations.
Monitor systems for security reliability and capacity; identify and resolve issues proactively and coordinate response to incidents and outages.
Manage relationships with technology vendors service providers and consultants including contract oversight and performance management.
Develop and manage the IT operating and capital budgets including forecasting cost control and prioritization of investments.
Provide user support training and communication to ensure effective adoption of systems and adherence to IT policies.
Stay current on emerging technologies cybersecurity trends and industry best practices and recommend improvements that enhance USADAs technology posture and capabilities.
GENERAL:
Maintain confidentiality at all times.
Upholds organizational values.
Contribute to cross-functional initiatives and perform additional duties as needed.
REQUIRED QUALIFICATIONS:
Bachelors degree in Information Technology Computer Science Information Systems or a closely related field or an equivalent combination of education and relevant experience.
Five or more years of progressively responsible experience in IT including experience administering networks servers and enterprise systems in a production environment.
Demonstrated experience in IT management or team lead role including planning work setting priorities and coordinating multiple concurrent initiatives.
Strong knowledge of current IT infrastructure operating systems networking concepts and enterprise security practices including backup and recovery access control and monitoring.
Experience implementing configuring and testing IT solutions including both onpremises and cloud-based technologies and endpoint management.
Proven ability to manage IT projects through the full development and implementation lifecycle including requirements gathering vendor coordination testing and deployment.
Excellent analytical and problemsolving skills with the ability to troubleshoot complex technical issues and make sound decisions under pressure.
Effective verbal and written communication skills with the ability to explain technical concepts clearly to both technical and nontechnical stakeholders.
Demonstrated ability to build collaborative relationships provide highquality customer service and work effectively across departments.
Strong organizational skills and attention to detail with the ability to manage multiple priorities and meet deadlines in a dynamic environment.
Commitment to integrity respect fairness and the mission of supporting clean sport and athlete wellbeing.
Ability to work flexible hours and travel as needed.
Moderate proficiency in MS Programs (Word Excel Outlook etc.).
ADDITIONAL IDEAL QUALIFICATIONS:
Experience working in or with sports organizations antidoping programs or related fields such as sports science or sports governance.
Experience supporting or managing systems in highly regulated datasensitive environments (for example health research or compliancefocused organizations).
Advanced degree in information technology information systems or a related field or a business degree with a technology concentration.
Relevant professional certifications such as PMP ITIL CISSP CISM or cloud platform certifications.
Handson experience with modern identity management API integration data analytics or business intelligence tools that support program operations and reporting.
Demonstrated success introducing technology innovations process improvements or automation that improved service quality efficiency or security.
Compensation: $118600.00 - $154100.00 per year
The U.S. Anti-Doping Agency (USADA) is recognized as the national anti-doping organization for Olympic Paralympic Pan American and Parapan American sport in the United States. The recognition tasks USADA with drug-testing and results management responsibilities for these athletes however USADA is equally dedicated to preserving the integrity of sport through research initiatives and educational programs that inspire a commitment to true sport in the next generation of athletes.
Internationally USADA is at the forefront of the anti-doping movement considered the gold standard in many areas of anti-doping program addition our employees are held to the same high standards exhibited by athletes who fully embrace true sport: Integrity Respect Teamwork Responsibility and Courage.
Employees at USADA hold positions in areas including: sport testing elite-athlete education drug reference resources science & research legal affairs outreach education (TrueSport) communications business affairs & finance and information technology. USADA additionally employs approximately 50 doping control officers stationed throughout the country responsible for collecting athletes samples.
USADAs office is located near the Rocky Mountain foothills of northwest Colorado Springs Colorado a city that is home to the United States Olympic & Paralympic Committee and numerous Olympic and Paralympic sport national governing bodies.
Required Experience:
Manager
Benefits:401(k)Bonus based on performanceDental insuranceFlexible scheduleHealth insurancePaid time offTuition assistanceVision insuranceManager Information TechnologyREPORTS TO: Director Information Technology FLSA: Non-ExemptSUPERVISES: Jr. Sys Admin & IT Tech Support ...
Benefits:
401(k)
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Paid time off
Tuition assistance
Vision insurance
Manager Information Technology
REPORTS TO: Director Information Technology FLSA: Non-Exempt
SUPERVISES: Jr. Sys Admin & IT Tech Support Last revised: June 2026
JOB SUMMARY: The IT Manager is responsible for planning directing and overseeing USADAs information technology environment and operations to ensure secure reliable and efficient systems that support the organizations mission to preserve the integrity of competition and protect clean athletes. This role provides hands-on technical leadership with strategic oversight focusing on stabilizing core infrastructure optimizing operations advancing server (cloud and on-prem) solutions and security.
The IT Manger will oversee day-to-day IT operations manages IT projects from concept through implementation and partners with business units to align technology solutions with organizational objectives.
RESPONSIBILITIES:
Plan organize and manage daily IT operations including networks servers endpoints cloud services and business applications to maintain high availability security and performance.
Optimize existing systems identifying opportunities to improve reliability reduce technical debt and enhance operational efficiency.
Oversee and enhance core IT processes including incident management system implementation configuration maintenance and monitoring of IT infrastructure including backup recovery and disaster recovery procedures.
Manage and develop IT staff and/or vendors including workload planning performance management and professional development to ensure high-quality service delivery.
Partner with internal stakeholders to understand business needs and translate them into technical requirements roadmaps and project plans that support USADAs anti-doping programs education and operations.
Manage and execute IT projects across the full lifecycle including requirements gathering solution evaluation implementation testing deployment and post-implementation support.
Establish document and maintain IT policies standards and procedures for security access control data protection incident response and asset management.
Administer core enterprise systems such as identity and access management email and collaboration platforms business applications and data integrations.
Monitor systems for security reliability and capacity; identify and resolve issues proactively and coordinate response to incidents and outages.
Manage relationships with technology vendors service providers and consultants including contract oversight and performance management.
Develop and manage the IT operating and capital budgets including forecasting cost control and prioritization of investments.
Provide user support training and communication to ensure effective adoption of systems and adherence to IT policies.
Stay current on emerging technologies cybersecurity trends and industry best practices and recommend improvements that enhance USADAs technology posture and capabilities.
GENERAL:
Maintain confidentiality at all times.
Upholds organizational values.
Contribute to cross-functional initiatives and perform additional duties as needed.
REQUIRED QUALIFICATIONS:
Bachelors degree in Information Technology Computer Science Information Systems or a closely related field or an equivalent combination of education and relevant experience.
Five or more years of progressively responsible experience in IT including experience administering networks servers and enterprise systems in a production environment.
Demonstrated experience in IT management or team lead role including planning work setting priorities and coordinating multiple concurrent initiatives.
Strong knowledge of current IT infrastructure operating systems networking concepts and enterprise security practices including backup and recovery access control and monitoring.
Experience implementing configuring and testing IT solutions including both onpremises and cloud-based technologies and endpoint management.
Proven ability to manage IT projects through the full development and implementation lifecycle including requirements gathering vendor coordination testing and deployment.
Excellent analytical and problemsolving skills with the ability to troubleshoot complex technical issues and make sound decisions under pressure.
Effective verbal and written communication skills with the ability to explain technical concepts clearly to both technical and nontechnical stakeholders.
Demonstrated ability to build collaborative relationships provide highquality customer service and work effectively across departments.
Strong organizational skills and attention to detail with the ability to manage multiple priorities and meet deadlines in a dynamic environment.
Commitment to integrity respect fairness and the mission of supporting clean sport and athlete wellbeing.
Ability to work flexible hours and travel as needed.
Moderate proficiency in MS Programs (Word Excel Outlook etc.).
ADDITIONAL IDEAL QUALIFICATIONS:
Experience working in or with sports organizations antidoping programs or related fields such as sports science or sports governance.
Experience supporting or managing systems in highly regulated datasensitive environments (for example health research or compliancefocused organizations).
Advanced degree in information technology information systems or a related field or a business degree with a technology concentration.
Relevant professional certifications such as PMP ITIL CISSP CISM or cloud platform certifications.
Handson experience with modern identity management API integration data analytics or business intelligence tools that support program operations and reporting.
Demonstrated success introducing technology innovations process improvements or automation that improved service quality efficiency or security.
Compensation: $118600.00 - $154100.00 per year
The U.S. Anti-Doping Agency (USADA) is recognized as the national anti-doping organization for Olympic Paralympic Pan American and Parapan American sport in the United States. The recognition tasks USADA with drug-testing and results management responsibilities for these athletes however USADA is equally dedicated to preserving the integrity of sport through research initiatives and educational programs that inspire a commitment to true sport in the next generation of athletes.
Internationally USADA is at the forefront of the anti-doping movement considered the gold standard in many areas of anti-doping program addition our employees are held to the same high standards exhibited by athletes who fully embrace true sport: Integrity Respect Teamwork Responsibility and Courage.
Employees at USADA hold positions in areas including: sport testing elite-athlete education drug reference resources science & research legal affairs outreach education (TrueSport) communications business affairs & finance and information technology. USADA additionally employs approximately 50 doping control officers stationed throughout the country responsible for collecting athletes samples.
USADAs office is located near the Rocky Mountain foothills of northwest Colorado Springs Colorado a city that is home to the United States Olympic & Paralympic Committee and numerous Olympic and Paralympic sport national governing bodies.