Information Technology Intern
Job Location:
Lock Haven, PA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Founded over 35 years ago First Quality is a family-owned company that has grown from a small business in McElhattan Pennsylvania into a group of companies employing over 5000 team memberswhile maintaining ourfamilyvalues and entrepreneurialspirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada the companies within the First Qualitygroup produce high-quality personal care and household products forlargeretailers and healthcareorganizations. Our personal care and household product portfolio includes baby diapers wipes feminine pads paper towels bath tissue adult incontinence products laundry detergents fabric finishers and dishwash addition we manufacture certain raw materials and components used in the manufacturing of these products including flexible print and packaging solutions.
Guided by our values of humility unity and integrity we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality youll find a collaborative environment focused on continuous learning professional development and our mission to Make Things Better.
We are seeking an Information Technology Intern for our First Quality Tissue site located in Lock Haven PA. The Information Technology Intern will be responsible for identifying diagnosing and resolving level one issues in computer hardware and software in mainframe systems such as laptops and PCs..
Primary responsibilities include:
- Assisting employees with all IT related issues and providing desktop support across a distributed workforce.
- Installing and upgrading hardware and software and providing complete assistance while configuring hardware software and peripherals of the end-user systems.
- Correctly prioritizing and troubleshooting issues reported by users for timely resolution escalating to management/outside vendors when required.
- Maintaining inventory for IT related consumables.
- Assisting IT team with research and special projects.
- Create a positive satisfying customer support experience.
- May be exposed to high noise environments.
- May be exposed to dust during certain tasks.
- May be exposed to heights
The ideal candidate should possess the following:
- Working towards a Bachelors Degree in Information Technology Computer Science or related field.
- Minimum 2.8 GPA
- Proficiency in Microsoft Office and Windows
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such First Quality provides at least annual training regarding data privacy and security to employees who as a result of their role specifications may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability sexual orientation gender identification or protected Veteran status.
Required Experience:
Intern
About Company
Why We Make Things Better: We Care. Welcome to First Quality®. Every day, we strive to make the best products to improve the lives of our customers, partners, employees and communities.
