Information Technology Intern

This exciting role as Information Technology Internwill provide support for desktop/laptop computers and peripherals which includes installing diagnosing repairing maintaining and upgrading all hardware and equipment while ensuring optimal performance in a production environment. Additionally will troubleshoot reported problems in a timely and accurate manner and provide end user training/assistance when required.

This position will support the US Air Division located in Fort Smith AR. This position requires 15-20 hours per week flexible schedule during the standard business hours of Monday-Friday 8:00am-5:00pm. This internship is NOT summer-only.

• Install configure and set up new computer hardware including printers.
• Install configure and upgrade software.
• Support the IT team in maintaining hardware software and other systems.
• Move computers and peripherals from one office location to another and assist in data migration duties.
• Provide connectivity of PC hardware to the LAN (local area network) and Wireless
• Troubleshoot routine software and PC hardware problems perform minor repairs and coordinate servicing needs.
• Lift and carry moderately heavy equipment for installations and moves.
• Maintain familiarity with technical standards policies and procedures and ensure adherence.
• Update and create process documentation.
• Work after hours as necessary to minimize business interruptions (system outages troubleshooting system upgrades etc.) and provide non-business hour support (both remote and onsite).

• Currently enrolled for Bachelors Degree in IT or related field.
• Strong customer service attitude.
• Strong written and verbal communications skills.
• Excellent problem-solving skills.
• Ability to work independently and with little supervision.
• Ability to multi-task.
• Working knowledge of computer hardware Microsoft Windows and Microsoft applications

• Minimum grade point average of 2.5.
  

HOW TO STAND OUT

• Preferred 6 months experience as Associate Network Administrator Help Desk Administrator or other position of equal or lower job grade in an IT Department.
• Skills with Microsoft Office (Outlook Word Excel PowerPoint Teams).
• Basic networking knowledge Network Interface Cards Ethernet Wi-Fi
  

#LI-Onsite

#LI-LS1