Inbound Sales Representative

We are seeking an Inbound Sales Representative to join our Sales team onsite in Alpharetta Georgia. This role is responsible for converting inbound interest into confirmed bookings and serves as the first point of contact for many LoadUp customers. Whether a customer is clearing out a garage preparing for a move or managing a property cleanout youll guide them to the right service with confidence and care.

Working alongside AI agents and automation tools that handle routine tasks youll focus on building trust solving problems and closing sales across a fast-moving funnel from first contact to confirmed booking. This is a full-time role.

• Respond quickly and professionally to inbound leads by phone chat text and email ensuring every prospect receives a timely response.

• Develop a thorough understanding of LoadUps services and upfront pricing to confidently guide customers to the right option.

• Support customers through every stage of the sales process from initial conversation to final scheduling setting clear expectations throughout.

• Address customer objections with confidence and empathy turning hesitation into trust.

• Uphold LoadUps brand values in every interaction by delivering friendly honest and helpful service.

• Partner with AI agents and automation tools to manage lead flow prioritize follow-ups and focus time on high-value customer conversations.

• Nurture and re-engage leads through consistent creative follow-up that converts interest into bookings.

• Maintain accurate and up-to-date CRM and sales data supporting a single source of truth across sales and operations systems.

• Provide frontline feedback on scripts workflows and tools to improve the sales process as the business scales.

• Perform additional duties as required in a fast-paced evolving environment.

• High school diploma or GED required; college coursework is a plus.

• Experience in sales customer service or a call center environment preferred.

• Experience using a CRM or AI-assisted sales tools is a plus.

• Excellent verbal and written communication skills with the ability to build rapport with customers quickly.

• Competitive goal-driven mindset with the motivation to meet and exceed sales targets.

• Resilience and a positive attitude with the ability to stay motivated after hearing no.

• Curiosity and eagerness to work with AI tools and new technology consistently looking for smarter ways to work.

• Strong attention to detail including accurate data entry and thorough follow-up.

• Ability to manage multiple conversations and priorities at once in a fast-paced high-volume target-driven environment.

• Comfort working on a computer and phone for prolonged periods while handling customer conversations across multiple channels in real time.

• Coachable team-first approach with the ability to thrive in a feedback-rich culture.

• Flexibility to work a set shift based on business needs which may include early morning mid-day evening and weekend hours.

• Located in the North Atlanta area and able to commute to the Alpharetta office.

• Competitive compensation.

• Health and wellness coverage.

• Generous paid time off.

• 401(k) with a 5% company match.

• Monthly lifestyle stipends.

• Employee recognition programs.

• Referral bonuses.

LoadUp is on a mission to make removal and disposal simple honest and stress-free. Founded in 2014 we set out to disrupt an industry known for hidden fees and vague pricing and built a tech-powered platform that gives customers real-time upfront pricing and access to a vetted network of local pros who show up and get it done. No guessing. No surprises. Just honest service done right.

Today were one of the largest on-demand junk removal and home services platforms in the country matching individuals and businesses nationwide with trusted providers for removal disposal assembly and hourly labor.

Were one of Inc.s 5000 Fastest-Growing Companies and have been a certified Great Place to Work since 2019.

Were growing fast and were looking for talented driven people who want to help us keep reimagining what this industry can be. If youre excited by the idea of building something real moving quickly and doing right by customers join our mission!

Location: Alpharetta Georgia

This Inside Sales Representative position is onsite in Alpharetta GA.