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In-House Service Specialist
Job Location:
Job Location:
San Antonio, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
2 August 2026 (30+ days ago)
Posted:
Application Deadline:
30 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description:
Position : In-House Service Specialist
Location : San Antonio TX
Duration : 12 Months Contract
Total Hours/week :40.00
2nd shift
Description:
- Respond to customer telephone inquiries by providing diagnostic and other assistance on the basic legacy high call volume queue platforms supported and serviced by Client.
- Provide follow-up service by calling customers who have recently had service interactions.
- Maintain accurate records and documentation on service tickets. Follow up on shipped parts that require a parts return (RMA).
- Complete service documentation as required. Interface and work closely with advanced support specialists as required.
- Associates Degree in Electronics/Computers/Biomedical Engineering or equivalent two year technical or military training in electronics is required.
- Three to five years service experience in the troubleshooting and repair of electronic systems preferred.
Required Experience:
IC
