Implementation Manager

About Us:

Homebound is on a mission to make it possible for anyone anywhere to build a home using technology. Created by an experienced team of construction real estate design and technology experts Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home.

Weve created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live select a home plan thats perfect for them then personalize and buy it all online. Homebound has raised $150M in capital from leading venture capitalists like Google Khosla Thrive Ventures and were scaling quickly in places like Texas Colorado and Florida. Come build your future with us.

About The Role:

As the Implementation Manager you will ensure that Homebounds technology and AI deliver measurable improvements in speed quality and cost across our homebuilding operations. You will lead technology implementation change management process optimization and cross-functional execution helping bridge the gap between our product and operations teams to drive platform adoption and operational excellence.

This is a highly visible hands-on role for a self-starter who thrives in ambiguity influences without authority and operates as both a strategic thinker and strong executor. Reporting to technology leadership you will partner closely with product operations and field teams to help scale the systems tools and processes transforming a $1 Trillion industry.

What Youll Do:

• End-to-End Technology Implementation: Develop launch strategy for proprietary technology across field and central operations. Own rollout timelines stakeholder alignment and training programs to ensure smooth deployments.

• Change Management & Field Enablement: Drive change management initiatives. Establish shared goals document best practices and translate field feedback into product insights in partnership with product managers. Design and lead training programs with clear learning objectives and measurement goals. Serve as an escalation point for operators without becoming a critical path.

• Platform Adoption and Impact: Own and track KPIs related to platform adoption engagement and operational performance. Support efforts to ensure technology is generating measurable business results and reliable data to train our AI models. Diagnose root cause of impact blockers and drive interventions to course correct.

• Workflow and Process Optimization: Partner with operations to design and implement optimized workflows within the platform. Identify bottlenecks and recommend improvements to execution speed quality and consistency. Synthesize insights and observed needs into actionable input for the product team.

• Cross-Functional Program Delivery: Contribute to complex cross-functional initiatives that span end-to-end operations. Build strong working relationships across teams and maintain effective collaboration with front line construction partners.

What Youll Bring:

• 5 years of experience in technical program coordination solutions implementation operations project management or process improvement.

• Demonstrated ability to support change management and technology adoption in operationally complex or distributed environments.

• Experience in residential construction homebuilding field operations technology or similarly hands-on industries is a strong plus.

• Willingness to travel regularly with field immersion in Texas expected at least monthly.

• Strong analytical skills including KPI tracking root cause analysis and data-informed decision making.

• Excellent communication skills with the ability to translate between field needs technical teams and business stakeholders.

• A structured thinker who can balance tactical execution with an understanding of how processes scale across the organization.

Our Commitment:

We are focused on building a diverse and inclusive workforce. If youre excited about this role but do not meet 100% of the qualifications listed above we encourage you to apply please submit an application with your resume on the Careers page.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal state or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Our Compensation Philosophy:

Our salary ranges are determined by role level and location. Please note that the salary range displayed on each job posting may vary by state. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here.

Required Experience:

Manager