IA-DOM-DOIT-DIAL-INTS3-FileCloud Administrator

Job Title: FileCloud Administrator - Remote

Duration (Contract): 15 Months

Client Location: Des Moines IA 50309

Location Preference: Remote

Job Description:
As a FileCloud Administrator you will manage and support enterprise file collaboration platforms and related cloud infrastructure ensuring secure reliable and efficient operations across virtual desktop and storage environments. You will provide hands on administration user support and troubleshooting while helping maintain seamless access and performance across cloud based systems.

Key Responsibilities:

• Administer and support FileCloud platform including user onboarding configuration and troubleshooting.
• Manage and monitor cloud-based environments supporting virtual desktop infrastructure.
• Provide end-user support and resolve technical issues related to file access and collaboration tools.
• Implement and maintain security controls and compliance measures across systems.
• Support deployment upgrades patching and ongoing system maintenance activities.
• Monitor system performance and troubleshoot issues across distributed environments.
• Collaborate with cross-functional IT teams to ensure system stability and integration.
• Provide clear documentation status updates and operational support artifacts.
• Proactively identify improvements and support cloud adoption initiatives.

Required Skills Experiences Education and Competencies:

• Hands on experience administering FileCloud or similar enterprise file collaboration platforms.
• Experience managing cloud infrastructure particularly virtual desktop environments.
• Strong understanding of cloud platforms such as AWS Azure or Google Cloud.
• Experience supporting enterprise systems in client-facing or technical support roles.
• Knowledge of security practices including access controls and compliance measures.
• Proficiency working in Windows Linux and command-line environments.
• Strong troubleshooting skills in complex distributed systems.
• Ability to work independently and manage tasks with minimal supervision.
• Excellent written and verbal communication skills.

The hourly range for roles of this nature are $60.00 to $85.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.