Human Services Program Manager

Knowledge of
All Options

• Principles and practices of program and personnel administration in the relevant field of human services.
• Principles of management including planning organizing staffing and directing and controlling a large staff.
• Principles and practices of employee supervisions and staff development.
• Laws rules and regulation governing the assigned program area.
• Available public and private community resources.
• Social political and economic issues influencing program administration.
• Basic budget development and administration
• Grant development and administration.
• Knowledge of automated information processing systems and data bases may be required.
  

• Social and psychiatric casework objectives principles and methods
• Ethical principals related to social casework.
• Research and analysis methods used in studies involving social services
• The psychodynamics of normal and abnormal behavior
• Dynamics of abuse and neglect
• Child development the aging process parenting skills adolescence substance abuse family dynamics death and dying and crisis intervention.

• Plan organize and manage assigned human services program(s)
• Select motivate and evaluate staff and provide for their training and professional development
• Recognize operational problems and implement effective resolutions
• Analyze complex regulatory and administrative problems evaluate alternatives and adopt effective courses of action
• Prepare clear and concise records reports correspondence and other written materials
• Exercise sound independent judgment within policy guidelines
• Establish and maintain effective working relationships with those encountered in the course of the work
  

Minimum Qualifications

Any combination of education training and experience likely to provide the required Knowledge and Abilities for these classes as describe above. Typical ways include:

Possession of a Bachelors degree from an accredited college or university in a management field such as public administration business or health services administration; or in a relevant human services field such as social work psychology public health health sciences sociology; or in a relevant health field such as life or physical sciences. For some positions a Masters degree may be preferred. Additional qualifying experience may substitute for degree on a yearfor-year basis.

Note: If the word experience is referenced in the minimum qualifications it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements please clickhere or speak to someone in our office before the cut-off date listed in this notice.

Special Requirement

The incumbent of the position designated as the County Veterans Service Officer must be an honorably discharged veteran and must meet any other state requirements for a Veterans Service Officer (California Code of Regulation Title 12 and any other applicable laws and regulations in effect at the time of appointment)

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Clickhereto apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street Room 4667

Sacramento CA 95814

Phone ; 7-1-1 California Relay Service

Email

Inter-Office Mail Code: 09-4667

applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked Supplemental Questions. Please be descriptive in your response.

Note:Responses of See Resume or See Application or copy and paste of work experience are not qualifying responses and will not be considered.

• Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• The supplemental questions are designed to elicit specific information regarding a candidates experience education and training. Responses should be consistent with the information on your application and are subject to verification.
• Please provide place of employment pertinent dates and concise descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience write no experience for the appropriate question.
• For many individuals it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
• If the Supplemental Questionnaire is used in the Formula Rate exam failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire the candidates application and/or attachments will not be reviewed therefore a candidates responses to the questions should be accurate thorough detailed and complete.

FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance level recency progression and quality of candidates education training and experience. The candidates application or other materials will not be included in this examination. Therefore the candidates responses to the supplemental questionnaire should be thorough detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Clickherefor Frequently Asked Questions (FAQs)

For information regarding County jobs:

County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives backgrounds abilities and diverse dimensions of our employees and residents. Through transparency courage innovation and trust we are committed to advance equity and transformational change.