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HRBP Director, GTM Sales

ServiceNow


Job Location:

Austin, TX - USA

Monthly Salary: Not provided by the employer
Posted: 21 October 2026 (2 days ago)
Application Deadline: 18 January 2027
Vacancies: 1 Vacancy

Job Summary

About the Role

As a strategic thought partner to executive level GTM Sales leaders this HR Business Partner Director translates business goals into people strategy across talent leadership development organization design and culture. You will own the people strategy functional people plan and you will bring data and foresight to people decisions related to growth productivity and margin. You will also be the voice of the business within HR aligning HRBP COE and shared services partners to deliver fit-for-purpose solutions for a matrixed AI-native sales organization.

What Youll Do

  • Shape and lead the functional people strategy linking talent leadership and culture priorities to the business plan.
  • Advise executive leaders on how people decisions affect risk to revenue productivity and margin and influence the business choices that follow.
  • Lead strategic workforce planning including headcount spans and layers and role design so the organization grows efficiently within planned investment.
  • Run calibration succession planning and talent reviews for senior leaders and build bench strength for critical roles.
  • Coach senior leaders on people leadership and team development including how they adopt AI-enabled tools and ways of working.
  • Anticipate people risks such as attrition in critical roles change fatigue and capability gaps and build mitigation and contingency plans before they affect performance.
  • Use people data and trends to measure impact guide decisions and continuously improve programs.
  • Serve as the single point of contact for senior business leaders coordinating HRBP COE and shared services to resolve their needs.
  • Navigate regional and matrixed complexity ensuring people strategies are culturally sensitive and fit local market realities.

Qualifications :

What Youll Bring

  • 10 years of experience in senior HR business partnering or equivalent including direct executive client support management coaching and team development.
  • Experience in a technology or SaaS business ideally supporting a sales or go-to-market organization.
  • Hands-on experience applying AI in HR or business work such as using AI tools automating workflows or interpreting AI-driven insights to improve decisions.
  • Proven ability to lead through change in a high-growth ambiguous fast-paced environment.
  • Range to operate strategically operationally and tactically moving from long-term direction to day-to-day execution.
  • Outstanding interpersonal and communication skills with the credibility to communicate effectively both up and down the organization.
  • Confidence to challenge respectfully and influence senior business decisions.

 

JV22


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2026 Fortune Media IP Limited. All rights reserved. Used under license.


Remote Work :

Yes


Employment Type :

Full-time


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