HR Technician II

If youre detail-oriented enjoy helping others and thrive in a fast-paced customer-focused environment wed love to have you on our team!

This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

Come explore the possibilities a career with the City of Colorado Springs can offer!

Were an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here:2026 Salary Schedule

• Deliver exceptional customer service in a fast-paced high-volume HR environment by assisting employees applicants and managers through walk-ins phone and email inquiries while maintaining accuracy professionalism and responsiveness under tight deadlines.
• Support all phases of the employee lifecycle by processing HR transactions coordinating onboarding and offboarding activities and ensuring timely completion of pre-employment and onboarding tasks.
• Maintain accurate employee information in the HRIS (Human Resources Information System) and related systems ensuring data integrity compliance and accurate personnel records.
• Assist employees with benefit-related questions by providing information on available programs enrollment processes qualifying life events and available resources while ensuring timely follow-up and exceptional customer service.
• Exercise sound judgment tact and discretion when handling confidential employee information while serving as a trusted resource on HR processes policies procedures and employment-related inquiries.
• Prepare HR reports support audits maintain desk manuals and standard operating procedures and assist with departmental projects and continuous process improvements.
• Perform other related duties as assigned.

• Learn more about this job by reviewing the class specification on theCity of Colorado Springs Class Specifications page.

• Equivalent to a high school diploma or GED.
• Three years of full-time experience in human resources.

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience and each year of additional relevant work experience as equivalent to each year of required education.

The following qualifications are not requiredbut they are considered desirable.Ifyou possess any ofthe preferred qualifications please include specific details inyour application.This information may beused to identify a top group of applicants.

• Experience with NeoGov and/or PeopleSoft HR.
• Experience working in a government setting.
• Experience supporting a variety of human resources functions in a fast-paced high-volume environment while managing multiple priorities and deadlines.
• Strong organizational skills with exceptional attention to detail and commitment to accuracy.

Please contact Shereen Ross at for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit theCity of Colorado Springs Careers pageand review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full including the entire work experience section will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes you may submit another application prior to the positions closing date and time listed in the job posting. HR will review the last application you submit for a position.

The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.