Houseperson
Charleston, SC - USA
Job Summary
Come join our new and breathtaking 100 suite Liberty Place Charleston a Hilton Club the site of the historic Liberty Tree. History is in the making with our Connie-Award winning team of 55 and we are eager to welcome you into our evolving culture where we are #LITWithLiberty every day in serving each other our Owners and guests.
Enjoy making people feel welcome and providing our owners and guests with a clean and comfortable living space. We are looking for a houseperson to join the team. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms.
Why Do Team Members Like Working For Us:
- Benefits on starting on day 1 (vision dental health)
- Daily Pay* - get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays Sick days and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
Responsibilities
What will I be doing
- Providing excellent service to our guests and owners while theyre staying at the resort! Promptly assisting guest inquiries and needs while following brand standards.
- Provide customer service to guests including information about resort services activities and local attractions. Remove used and replace with new all linens towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency.
- Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets drapes and furniture for stains damage or wear. Report maintenance deficiencies replenish linen and guest amenities assist co-workers when requested.
- Work in a fast-paced and sometimes stressful environment flexible with spontaneous demands from guests.
- Identify and report preventative or other maintenance issues in public area or guest rooms.
Qualifications
What are we looking for
To fulfill this role optimally youll need to possess the following minimum qualifications and experience:
- Effective verbal and written communication skills. Ability to communicate well with guests in English.
- Perform job functions with attention to detail speed and accuracy.
- Available to work weekends public holidays and various shifts.
- Physically able to work from ladder move furniture operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity cold/heat dust and noise.
- Able to bend stoop walk and lift/push/pull up to 50 lbs. with or without reasonable accommodation
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Hospitality industry
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.