Service Advisor Honda

Service Advisor Honda

Honda Service Advisor Automotive Service Consultant Customer Service Advisor

Join the CMA Team!

Are you passionate about delivering exceptional customer service and helping customers maintain their vehicles CMA is seeking a motivated and customer-focused Service Advisor to join our Honda dealership team. This role serves as the primary point of contact between customers and the service department ensuring a smooth transparent and positive service experience from start to finish.

Whether you have previous dealership experience or a strong background in customer service and sales we want to hear from you.

What Youll Do

• Greet customers and create a welcoming service experience
• Schedule confirm and prepare service appointments
• Perform vehicle walk-arounds and identify maintenance and repair needs
• Communicate repair recommendations clearly and professionally
• Create accurate repair orders cost estimates and timelines
• Coordinate with technicians and parts departments to ensure efficient workflow
• Keep customers informed throughout the service process
• Follow up after service visits to ensure customer satisfaction
• Build long-term customer relationships and loyalty
• Meet or exceed customer satisfaction and sales goals
• Maintain knowledge of Honda products maintenance schedules and service offerings

Benefits & Perks

At CMA we believe our associates are our greatest asset. We offer a comprehensive benefits package designed to support your health financial future and work-life balance.

Health & Wellness

• Medical dental and vision insurance
• Health savings and flexible spending account options
• Employee assistance program
• Financial Benefits
• Employee Stock Ownership Plan (ESOP) giving associates the opportunity to share in the companys success and build long-term retirement wealth
• 401(k) retirement savings plan
• Company-paid life insurance options
• Competitive compensation and performance incentives

Work-Life Balance

• Paid time off and holidays
• Employee discounts on vehicle purchases service and parts
• Ongoing training and career development opportunities
• Advancement opportunities throughout the CMA organization

Qualifications

• High school diploma or equivalent
• Automotive dealership service advisor or customer service experience preferred
• Strong communication interpersonal and organizational skills
• Consultative sales mindset with the ability to build trust
• Comfortable using technology and dealership management systems
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Valid drivers license with an acceptable driving record

Compensation

• Monthly base salary 2k plus commission
• Competitive earning potential with performance incentives
• Opportunities for growth and advancement within the organization