Home Care Scheduling Coordinator

Home Care Scheduling Coordinator
Griswold Home Care Raleigh & Apex Raleigh NC Full-time Hybrid
$50000 base quarterly bonuses up to $10000/year
MondayFriday 8:45 a.m.4:45 p.m. In office MondayThursday remote Fridays after training

Our approach is simple: build care teams not just fill shifts. Youll get to know clients families and caregivers well enough to make good matches and stay calm when plans change.

What youll do

• Match caregivers to clients based on care needs skills availability location and personality
• Build steady care teams with backup coverage for ongoing and high-hour clients
• Fill call-outs and open shifts quickly including urgent same-day coverage
• Keep clients families and caregivers informed about schedules and changes
• Balance coverage caregiver hours and overtime to keep care on track
• Help interview onboard and orient new caregivers

What youll bring

• Experience in scheduling staffing dispatch customer service healthcare or home care or strong coordination skills and a willingness to learn
• Strong organization and the ability to juggle shifting priorities
• Clear kind communication by phone and text
• Comfort with computer systems and accurate record-keeping

The honest details
This is fast-paced people-centered work. Schedules change quickly and some coverage needs are urgent. Youll work MondayFriday 8:45 am.4:45 pm in our office Monday through Thursday and remotely on Fridays once training is complete. Youll be part of a team with a Care Operations Manager and fellow scheduling coordinators. The role includes one on-call night per week and select holidays.

What you get

• $50000 base salary
• Quarterly bonuses tied to company gross profit (up to $10000 annually)
• Health insurance
• Paid time off and paid holidays
• Mileage and phone reimbursement
• Full paid training on our systems and scheduling processes
• A real path to leadership as we grow

Apply today.