Helpdesk Support
Job Location:
Baltimore, MD - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Print Support Specialist
Baltimore MD (onsite)
4Month (Temp to Perm)
Mon-Fri 8am - 5pm
Qualifications :
Seeking a Print Support Specialist I to provide daily support for network and workstation printers in a hospital environment. This role includes printer troubleshooting and break/fix support toner delivery inventory management printer procurement documentation customer support and assistance with print/copy center projects. The position requires a technically skilled organized self-motivated individual who is comfortable working independently and spending most of the day on their feet.
Responsibilities
- Provide daily support for network and workstation printers.
- Respond to customer support requests and resolve issues quickly accurately and professionally.
- Troubleshoot printer hardware and connectivity issues and escalate complex problems as needed.
- Keep customers informed of issue status and resolution progress.
- Deliver toner and maintain on-site consumables inventory.
- Manage printer hardware inventory hot-swap inventory and procurement activities.
- Assist with printer installations moves replacements and relocations.
- Support copy center operations and print production projects as needed.
- Document service requests troubleshooting activities resolutions and fleet meter reads.
- Maintain printer fleet tools databases and records.
- Provide remote support and document troubleshooting information.
- Communicate fleet status and performance updates to management.
Additional Information :
Candidates must be able to lift 50 pounds and stand for extended periods of time.
Remote Work :
No
Employment Type :
Contract
About Company
My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me k ... View more
